- Singapore
Kerja Sepenuh Masa OPERATIONS MANAGER, Gaji tinggi SGD 5,000 di TAM FOODS PTE. LTD. - Maukerja
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Job Summary
The Operations Manager supports the Operations Manager in overseeing daily outlet operations, ensuring service excellence, operational efficiency, and financial performance. This role assists in team leadership, revenue optimization, and guest satisfaction while ensuring compliance with company standards and brand expectations.
Responsibilities
Assist in managing daily outlet operations to deliver smooth and efficient service aligned with company standards
Enforce service standards, operational procedures, and company policies to maintain consistent quality
Monitor floor operations and provide hands-on support during peak service periods to ensure operational efficiency
Support revenue generation by executing upselling and promotional activities to increase sales
Assist in monitoring operational costs, controlling inventory, and managing waste to optimize expenses
Contribute to achieving outlet profitability targets through effective cost and resource management
Supervise and guide team members to maintain high service standards and operational performance
Assist in conducting training and coaching sessions to enhance team performance and product knowledge
Support scheduling, manpower planning, and team motivation initiatives to maintain adequate staffing and engagement
Ensure guest satisfaction by maintaining service quality and promptly addressing guest concerns
Monitor guest feedback and implement service improvements to enhance the customer experience
Foster a service-oriented culture focused on delivering memorable guest experiences
The Operations Manager supports the Operations Manager in overseeing daily outlet operations, ensuring service excellence, operational efficiency, and financial performance. This role assists in team leadership, revenue optimization, and guest satisfaction while ensuring compliance with company standards and brand expectations.
Responsibilities
Assist in managing daily outlet operations to deliver smooth and efficient service aligned with company standards
Enforce service standards, operational procedures, and company policies to maintain consistent quality
Monitor floor operations and provide hands-on support during peak service periods to ensure operational efficiency
Support revenue generation by executing upselling and promotional activities to increase sales
Assist in monitoring operational costs, controlling inventory, and managing waste to optimize expenses
Contribute to achieving outlet profitability targets through effective cost and resource management
Supervise and guide team members to maintain high service standards and operational performance
Assist in conducting training and coaching sessions to enhance team performance and product knowledge
Support scheduling, manpower planning, and team motivation initiatives to maintain adequate staffing and engagement
Ensure guest satisfaction by maintaining service quality and promptly addressing guest concerns
Monitor guest feedback and implement service improvements to enhance the customer experience
Foster a service-oriented culture focused on delivering memorable guest experiences
Peringatan Penting
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