- 76 PLAYFAIR ROAD Central Region (Singapore) Singapore
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Job Scope:
End-to-end merchant and partner management
Provides ongoing, volume-driven operational and relationship management for merchants and partners. This includes account servicing of more than 200 merchants, recruitment support, pipeline tracking, governance oversight and issue resolution.
Account servicing and stakeholder coordination
Delivers consistent account servicing to merchants and partners, serves as a key liaison between external stakeholders and internal teams and ensures operational matters are coordinated and resolved in a timely manner.
Merchant recruitment and retention support
Supports the identification, assessment and onboarding of suitable merchants, while maintaining regular engagement with existing partners to strengthen retention and ensure relationship continuity. On average, there will be a refresher of about 15% of the merchant base on a yearly base.
Governance, tracking and time-sensitive follow-through
Anchors governance and performance tracking by maintaining the merchant pipeline, monitoring the progress of leads and negotiations and ensuring compliance with contractual terms. During peak periods such as campaigns, renewals and engagement initiatives, the role requires close, sustained and time-sensitive follow-through for more than 8 specially curated campaigns on yearly basis with about 120 promotionsoffered by selected merchants.
Location: Jalan Besar
Salary: $*************/Month
Working Hours: Mon to Thurs 8.5hrs, Fri 8hrs
Requirements:
Education
Bachelor’s degree in Business, Marketing or a related field.
Experience
At least 2–3 years of relevant experience in merchant/partner management, account servicing or stakeholder coordination.
Others
EA License No.: 96C4864
Reg No.: R25128798 HUANG QIMENG
Peringatan Penting
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