Job Summary
Responsible for overseeing daily salon operations, leading staff to deliver excellent service, managing schedules, and ensuring a clean, welcoming environment that drives client satisfaction and business success.
Responsibilities
Lead and supervise hairstylists, receptionists, and other staff to ensure effective performance of their duties
Create and manage work schedules to optimize staff availability and salon operations
Assign tasks to team members to maintain smooth workflow and service quality
Monitor employee performance and provide feedback to support professional growth and service consistency
Participate in hiring, training, and mentoring new staff to uphold salon standards
Greet clients warmly and handle inquiries to enhance customer experience
Resolve client complaints professionally to maintain satisfaction and loyalty
Maintain a clean, hygienic, and welcoming salon environment to meet health and presentation standards