About FOMO Group
Founded in 2015, FOMO Pay is a Major Payment Institution licensed in Singapore, Hong Kong and the United Arab Emirates (UAE). The firm has become a leading one-stop digital payment, digital banking, and digital asset solution provider. It is currently building Asia's fully licensed financial platform, helping institutions and businesses connect between traditional and next-generation financial services. The firm offers three flagship products:
FOMO Payment – One-stop digital payment solution for merchants, corporates and financial institutions
FOMO iBiz – Facilitate businesses' everyday requirements for transactional banking needs
FOMO Treasury – One-stop digital asset services provider bridging Web 2.0 & Web 3.0
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Key Responsibilities:
- Manage the onboarding and offboarding process for both new and existing group clients
- Collaborate with different Business Departments to assess and to verified KYC (Know Your Customer) documentation.
- Perform comprehensive Know-Your-Customer (KYC) reviews including new client onboarding/periodic reviews/KYC-related analysis.
- Maintain professional and effective working relationships with new clients and relevant business units, and accurately assess the risks of the onboarding applications.
- Manage client inquiries and resolve queries or issues promptly throughout the onboarding and periodic review processes.
- Assist new clients with the technical setup and activation of their accounts within the company’s systems.
- Identify gaps in existing processes and systems, liaising with IT and Product teams to implement enhancements via User Acceptance Testing (UAT) and ad-hoc projects.
- Maintain and update Standard Operating Procedures (SOPs) whenever there are modifications to work processes or system functionalities.
- Review and evaluate daily alerts generated by the KYC system, including adverse media, sanctions, and Politically Exposed Persons (PEP).
- Support the generation of reports to present Key Risk Indicators (KRI) to management for data-driven decision-making.
Requirements:
- Diploma or Degree in Business, Economics, Finance, Accounting, or an equivalent field.
- Able to work in a fast-paced environment with numerous stakeholders.
- Resourceful and independent with good problem-solving skills.
- Strong communication and relationship-building skills
- Fluent in English. Additional Asian languages would be advantageous to communicate with clients in the international market
- Commercial understanding of technology solutions, specifically towards the financial services industry preferred.
- Minimum 3 year of KYC experience; at least 1 year for B2B experience is highly desirable.
Qualifications
- Strong analytical skills and attention to detail to assess customer information, identify risks, and interpret regulatory requirements.
- Effective communication and customer service skills to liaise with clients and internal teams, clarify documentation needs, and handle KYC-related inquiries.
- Foundational knowledge in finance and compliance to understand payment flows, banking operations, and AML/KYC frameworks.
- Experience or training in due diligence processes, including document verification, screening, and risk profiling.
- Bachelor’s degree or equivalent in Finance, Business, Accounting, Law, or a related discipline is preferred.
- Familiarity with regulatory standards and guidelines (e.g., AML/CFT regulations, KYC requirements) in the financial or fintech sector.
- Proficiency with office and data management tools; experience with KYC/AML systems or compliance platforms is an advantage.
- Ability to work accurately under time constraints, maintain confidentiality, and adapt in a fast-paced, evolving regulatory environment.