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Kerja Sepenuh Masa, Senior IT Business Analyst (Insurance domain) di Income Insurance Limited - Maukerja

Senior IT Business Analyst (Insurance domain)

Income Insurance Limited

Sepenuh Masa

Singapore

Kongsi
Simpan

Lokasi Kerja

  • Singapore

Penerangan Kerja

Tanggungjawab

Job Description

Responsibilities:

Business Requirements & Analysis

  • Engage Business Heads and Business representatives to gather, analyse, and document business requirements
  • Conduct workshops, interviews, and process walkthroughs to understand current and future-state processes
  • Translate business needs into Functional Specification/User Stories/Process and data flows
  • Ensure requirements are clear, structured, testable, and aligned with business objectives

Stakeholder and Vendor Management

  • Serve as a primary liaison between Business stakeholders, vendor and IT team
  • Facilitate discussions to resolve requirement gaps, ambiguities and conflicts
  • Ensure vendor solutions are aligned with business needs and technical constraints
  • Support governance process such as requirement sign-off, change requirement evaluation, and impact assessment

Solution Design and Implementation Support

  • Collaborate with technical teams to clarify requirements and ensure correct system configuration and development
  • Participate in solution design discussions, ensuring functional completeness and feasibility.
  • Support system integration efforts, especially across distribution, CRM Support governance process such as requirement sign-off, change requirement evaluation, and impact assessment
  • Monitor implementation progress and highlight risks or deviations.

Testing and Delivery

  • Define and review test scenarios, test cases, and acceptance criteria.
  • Perform SIT, to validate that delivered solutions meet functional and business requirements.
  • Support User Acceptance Testing (UAT)

Process Improvement and Documentation

  • Identify opportunities to streamline distribution process using system capabilities.
  • Maintain comprehensive documentation, i.e. business requirement document, functional specification, process flows.
  • Support post-implementation reviews and continuous improvements.

AI-Enabled Business Analysis

  • Leverage on AI tools to accelerate documentation, testing, generate insights from business/process data and stakeholders update and/or reporting.
  • Promote adoption of AI-driven productivity within the project team.

Requirements:

  • General Degree / Degree holder in Information Technology, Info Systems or equivalent.
  • 5-8 years of experience in Business Analysis or IT project delivery.
  • Proven experience in system implementation project (preferably Distribution Management System, Agent Portal, Regulatory Reporting)
  • Experience in Financial Advisory (FA), Wealth Management, or Distribution domain is highly preferred.
  • Technical & Functional:
    • Strong understanding of business analysis methodologies, SDLC/Agile delivery frameworks
    • Experience with requirement management tools, e.g. JIRA, Confluence, Visio, BPMN
    • Understand system integration concepts, e.g. APIs, data flows.
  • AI & Digital
    • Familiar with AI-assisted tools for requirement documentation and data analysis
    • Ability to apply AI tools practically in project delivery
  • Soft Skills
    • Excellent communication and stakeholder management skills
    • Strong analytical and problem-solving ability
    • Able to work across business and technical teams
    • Proactive, structured and detail-oriented

Peringatan Penting

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