- Islandwide (Singapore) Singapore

Lokasi Kerja
Penerangan Kerja
Tanggungjawab
1. Student Emotional & Behavioural Support
a. First line of support for students
b. Provides one-on-one pastoral support for students who are
anxious, distressed, withdrawn or emotionally overwhelmed
c. Uses restorative practices, active listening and de-escalation
strategies to manage situations constructively
d. Builds trusting relationships and creates a safe, confidential
space for students to share concerns
e. Promotes positive coping strategies, emotional regulation and
resilience
2. Case Management & Well-being Monitoring
• Identifies, monitors and supports students who may be
vulnerable or at risk (e.g. mental health, social, or familyrelated concerns)
• Maintains regular check-ins and track changes in student
behaviour, attendance and well-being
• Works collaboratively with Year Heads (YH), School
Counsellors and Discipline Mistress to ensure coordinated
support
• Keeps accurate, confidential records of incidents,
interventions and student progress
3. Safeguarding & Crisis Intervention
• Responds promptly to incidents such as emotional
breakdowns, conflicts or aggressive behaviour
• De-escalates situations while prioritising the safety and wellbeing of all students involved
• Provides immediate emotional support and helps stabilise
students during crisis
4. Preventive & Well-being Programmes
• Plans, conducts or supports Social-emotional learning (SEL)
and Peer support initiatives
• Supports early intervention efforts to prevent escalation of
behavioural or emotional issues
• Encourages peer connectedness
5. Family & Stakeholder Engagement
• Communicates sensitively with parents/guardians regarding
student well-being and behavioural concerns; when needed
• Coordinates with external agencies (e.g. social services,
mental health professionals) when additional support is
required
Peringatan Penting
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