- Taman Molek Johor Malaysia
Lokasi Kerja
Penerangan Kerja
Kelayakan
Tanggungjawab
Handle customer enquiries through phone, email, WhatsApp and other communication channels.
* Understand customer requirements and recommend suitable products.
* Prepare and submit quotations, proposals and product information.
* Conduct follow-up calls and communication to improve quotation conversion.
* Support outdoor sales team with customer enquiries and quotations.
* Conduct outbound cold calls to prospective customers for sales appointments, product demo or proposal.
* Process customer purchase orders and sales orders accurately.
* Prepare sales documents, quotations, order confirmations and invoices where required.
* Check product availability, pricing, lead time and delivery requirements with HQ.
* Monitor order status and update customers on delivery schedules.
* Follow up on backorders, pending deliveries and outstanding orders.
* Maintain accurate customer, quotation and sales records.
* Update CRM systems and PO record.
* Maintain proper filing of quotations, purchase orders and related sales documents.
* Handle basic customer complaints and coordinate resolution with the relevant department.
* Ensure customer requests are communicated clearly and followed through to completion.
Peringatan Penting
Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.