- 2 BUKIT BATOK STREET 11 West Region (Singapore) Singapore
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Responsibilities and Duties:
· Coordinate and deliver IT Help Desk services to SLH end-user community, ensuring prompt response and resolution of IT issues and requests
· Facilitate IT onboarding and offboarding of users
· Maintain the accuracy and quality of inventory of IT assets.
· Provide level 1 support for IT hardware and software used in the hospital.
· Carry out maintenance, health checks and refresh of end-user devices and applications
· Monitor and ensure end-user devices comply to SLH security policies and processes
· Provide administrative and support expertise in Microsoft Windows, M365, Active Directory, security patch management and other end-point applications.
· Ensure issues are escalated in adherence to Standard Operating Procedures
· Participate as a member in project teams
Job Requirements:
Minimum a Diploma in Computing, with at least 2 years of IT experience providing end-user computing support
Peringatan Penting
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