- Bukit Merah Central Region (Singapore) Singapore
Kerja Sepenuh Masa Customer Service Officer, Gaji tinggi SGD 2,800 di Medi-Rad Associates Ltd Central Region (Singapore) - Maukerja
Customer Service Officer
Medi-Rad Associates Ltd
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
This is a 1 year contract
Be part of MammoXpress, Parkway Radiology's mobile mammography service bringing breast screening directly into workplaces and communities across Singapore.
We are looking for an energetic, organised and customer-focused individual who enjoys meeting people, working in different environments and making things happen on the ground. This is a frontline operations and customer experience role - not a typical desk-based administrative position.
Key accountabilities
Be the face of MammoXpress - welcome participants, manage on-site registration and appointments, answer queries, guide patients through the screening journey and maintain a smooth, reassuring patient flow.
Support deployments islandwide - participate in site recces; coordinate event set-up, logistics and deployment of the mobile mammography bus; anticipate issues and help solve them quickly.
Coordinate with partners - liaise professionally with corporate offices, specialist clinics, community and charitable organisations such as Breast Cancer Foundation, and internal partners including Parkway Shenton.
Keep operations organised - coordinate screening schedules, communication channels, records, billing/cashiering where required, supplies and post-event follow-up.
Protect patient confidentiality - handle personal and medical information with discretion and in accordance with privacy and radiology safety requirements.
Support the wider team - MammoXpress remains the core scope, with occasional deployment to Medi-Rad outpatient radiology clinics when operational needs arise.
Qualifications & Experience
Who We're Looking For
Customer-facing experience in hospitality, retail, events, aviation, front-of-house operations or similar roles. Healthcare experience is not required.
Energetic, approachable and genuinely customer-centric, with confident and professional communication skills.
Able to multitask, stay organised and remain calm in a busy, fast-moving environment.
Takes initiative, solves problems on the ground and works well with colleagues and external partners.
Comfortable using computers and learning new systems; mindful of privacy, discretion and confidentiality.
Flexible to work at different locations across Singapore and on weekends when MammoXpress events require it.
Qualifications & Working Arrangements
Minimum N Level or equivalent. Training will be provided.
1-year contract | Primary assignment: MammoXpress | Islandwide deployment depending on event schedule.
5.5-day work week, with flexibility for weekend events depending on the deployment schedule.
Additional Information
Why Join Us?
Make a visible impact.
You will help bring an important preventive health service directly into Singapore's workplaces and communities, while gaining hands-on experience in customer experience, event operations, healthcare services and partnership coordination. If you enjoy working with people and want a role where no two days are quite the same, we'd love to hear from you.
Be part of MammoXpress, Parkway Radiology's mobile mammography service bringing breast screening directly into workplaces and communities across Singapore.
We are looking for an energetic, organised and customer-focused individual who enjoys meeting people, working in different environments and making things happen on the ground. This is a frontline operations and customer experience role - not a typical desk-based administrative position.
Key accountabilities
Be the face of MammoXpress - welcome participants, manage on-site registration and appointments, answer queries, guide patients through the screening journey and maintain a smooth, reassuring patient flow.
Support deployments islandwide - participate in site recces; coordinate event set-up, logistics and deployment of the mobile mammography bus; anticipate issues and help solve them quickly.
Coordinate with partners - liaise professionally with corporate offices, specialist clinics, community and charitable organisations such as Breast Cancer Foundation, and internal partners including Parkway Shenton.
Keep operations organised - coordinate screening schedules, communication channels, records, billing/cashiering where required, supplies and post-event follow-up.
Protect patient confidentiality - handle personal and medical information with discretion and in accordance with privacy and radiology safety requirements.
Support the wider team - MammoXpress remains the core scope, with occasional deployment to Medi-Rad outpatient radiology clinics when operational needs arise.
Qualifications & Experience
Who We're Looking For
Customer-facing experience in hospitality, retail, events, aviation, front-of-house operations or similar roles. Healthcare experience is not required.
Energetic, approachable and genuinely customer-centric, with confident and professional communication skills.
Able to multitask, stay organised and remain calm in a busy, fast-moving environment.
Takes initiative, solves problems on the ground and works well with colleagues and external partners.
Comfortable using computers and learning new systems; mindful of privacy, discretion and confidentiality.
Flexible to work at different locations across Singapore and on weekends when MammoXpress events require it.
Qualifications & Working Arrangements
Minimum N Level or equivalent. Training will be provided.
1-year contract | Primary assignment: MammoXpress | Islandwide deployment depending on event schedule.
5.5-day work week, with flexibility for weekend events depending on the deployment schedule.
Additional Information
Why Join Us?
Make a visible impact.
You will help bring an important preventive health service directly into Singapore's workplaces and communities, while gaining hands-on experience in customer experience, event operations, healthcare services and partnership coordination. If you enjoy working with people and want a role where no two days are quite the same, we'd love to hear from you.
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