We are working with a Singapore-based investment firm to hire a Tech & Operations Analyst. Our client invests in technology businesses and works closely with its portfolio companies through a small, hands-on team.
The role
You will build and maintain internal tools and coordinate technology risk and compliance activities. The role combines hands-on development with project management, working closely with an external compliance advisor and an outsourced IT provider. Over time, you will also provide light-touch technical support to portfolio companies.
Role focus
- Internal tools & product (60-70%): build and maintain internal systems as the primary owner.
- Technology risk coordination (30-40%): project-manage and track activities, supported by external subject-matter experts.
- Portfolio company support: provide light-touch technical guidance on request, with this aspect expected to grow over time as capacity allows.
Internal tools & product
- Take over the build-out and ongoing maintenance of an internal CRM currently in active development.
- Maintain and extend the internal technology stack, including AI-enabled systems, databases, automations and connectors across core productivity and collaboration tools.
- Build small internal tools and workflows to support the investment and fund operations teams.
- Own data hygiene across systems, working with the portfolio and fund operations teams.
Technology risk coordination
- Manage technology activities on the compliance calendar: drive progress, follow up with owners and ensure supporting evidence is filed. The compliance advisor provides subject-matter expertise, while the outsourced IT provider manages day-to-day IT operations.
- Build and maintain the technology asset inventory, keeping it current as tools are added or retired.
- Extend multi-factor authentication coverage across platforms and document completion.
- Coordinate periodic user access reviews and penetration testing with the IT provider.
- Track monthly IT monitoring reports covering backups, patching and vulnerabilities, and escalate exceptions.
- Maintain an AI use register documenting tools, data flows and approvals.
- Prepare the technology section of the quarterly board report on IT and cybersecurity.
- Produce first-pass technology risk reviews of new tools, SaaS products and vendors before onboarding, for partner sign-off.
Portfolio company support
- Provide light-touch technical guidance to portfolio companies on request, including tooling choices and technical introductions.
- Take on a larger portfolio support remit over time as capacity allows.
Requirements
- A technical background in computer science, engineering or equivalent hands-on experience.
- Ability to build and ship using a modern web stack, such as React or similar, with cloud platforms such as Vercel and Supabase.
- Comfort with SaaS administration and no-code/low-code tools, such as Airtable and automation platforms.
- Strong organisation and ability to work independently, including following up with stakeholders to completion without formal authority.
- Clear written English and the ability to produce documentation that auditors or regulators can follow.
- Experience in financial services, regtech or with Monetary Authority of Singapore (MAS) requirements is a plus, but is not required.
Kaishi Partners (EA No. 16C8316) was set up to meet the recruitment demands of the fast growing South-East Asia technology community - an expansion led by the Singapore government’s ‘Smart Nation’ vision.
Our clients span from cutting edge start-ups to global brand names; venture capital to innovation labs; e-commerce platforms to fintech disruptors.
If you’re a company anywhere on the spectrum from seed to IPO, or a candidate looking to play your role in making Singapore the next Silicon Valley, then Kaishi are the partner to advise you.