- 3 SHENTON WAY Central Region (Singapore) Singapore
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Clinic Manager
Working Hours:
Monday to Friday: 8:30am – 5:30pm
Saturday: 8:30am – 1:00pm (Alternate Saturdays upon confirmation)
Salary: $5,500 – $6,000 + AWS + Variable Bonus
Working Location: Mount Elizabeth Hospital, Orchard / Mount Alvernia Hospital
1. Clinic Operations & Workflow Management
Oversee daily clinic operations, including patient registration, appointment scheduling, queue management and patient flow.
Ensure smooth and efficient clinic operations across different shifts.
Identify areas for improvement and implement operational procedures to enhance efficiency and patient experience.
2. Team Leadership & Management
Lead and supervise clinic assistants and administrative staff.
Handle staff recruitment, rostering, performance management and training.
Provide guidance and support to ensure the team delivers quality patient service.
3. Financial & Claims Administration
Oversee daily billing, payment reconciliation and financial administration.
Manage corporate panel and insurance claims, as well as government healthcare subsidy schemes such as MediSave.
4. Inventory & Equipment Management
Oversee procurement, inventory and stock control of medical supplies and medications.
Monitor medication expiry dates and ensure proper stock management.
Coordinate maintenance and servicing of medical equipment.
5. Regulatory Compliance & Quality Assurance
Ensure clinic operations comply with relevant Ministry of Health (MOH) regulations, Health Sciences Authority (HSA) requirements and Personal Data Protection Act (PDPA).
Maintain proper documentation and ensure adherence to healthcare policies and procedures.
6. Patient Relations & Service Excellence
Handle patient enquiries, feedback and complaints professionally.
Resolve service-related issues and implement improvements to enhance patient satisfaction.
Diploma or Degree in Business Administration, Healthcare Management, Nursing or a related discipline.
Minimum 3 years of relevant experience in clinic operations, healthcare administration or a supervisory role within the healthcare industry.
Prior experience in managing clinic operations and leading frontline staff.
Familiarity with clinic management systems, preferably Plato, as well as insurance and healthcare claim processes
Interested candidates, please WhatsApp your resume to: +************* 0989 (Han) Or email your resume to: *************
Chaw Chiaw Han | R22106723 The Supreme HR Advisory Pte Ltd | EA 14C7279
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