The Training Officer (Digital Education) at SUN-DAC assists the HOD in planning, implementing, and evaluating digital education programmes tailored for persons with disabilities (PWDs) [referred to as "clients"]. This role focuses on ensuring the digital literacy programme is inclusive, engaging, and aligned with the centre's vision and mission to enhance the quality of life for SUN-DAC clients. The Training Officer (Digital Education) works closely with staff and clients to create a supportive environment that promotes personal growth and community integration.
Core Responsibilities
1. Programme planning and development
Leads the design and development of digital literacy programmes including the syllabus and activities that cater to the diverse needs and interests of clients
Conducts research on best practices and innovative approaches in programme delivery for clients
Develops a structured plan and engagement to coach Training Officers to build internal capability
2. Programme implementation
Supports the execution of digital literacy programmes and activities, ensuring they are conducted smoothly and effectively at the 3 centres
Coordinates logistics for programme activities, including materials, scheduling, transportation claims for travelling within the 3 centres and resource allocation
3. Monitoring and evaluation
Drives the evaluation of programme outcomes and clients' progress, gathering feedback to assess the effectiveness of programmes and activities
Contributes to the preparation of reports and evaluations for stakeholders, outlining programme successes and areas for improvement
4. Administrative duties
Maintains accurate records of programme attendance, clients' progress, and other relevant data
Assists in budgeting and resource management for programme activities, ensuring efficient use of funds and materials
Any other duties assigned by HOD
5. Technical support
Coordinates with external vendors for hardware/software purchases and off-site repairs and software issues
Provides technical support for programme devices
Core Job Requirements
Education
Minimum Diploma in any related field
Experience
Essential: Proven experience in digital literacy training, IT instruction, or technology implementation
Highly desirable: Prior experience working directly with Persons with Disabilities (PWDs) or in Special Education
Highly desirable: Experience in managing IT vendor relationships and basic hardware/software troubleshooting
Skills
Strong verbal and written communication skills to interact effectively with clients, families, and stakeholders
Strong organisational abilities to manage multiple programmes and activities simultaneously
Ability to work collaboratively with team members, volunteers, and community and corporate partners
Creative thinking and adaptability to address challenges and make decisions in dynamic environments
Knowledge of programme design, implementation, and evaluation processes, particularly in a community setting
Proficient in using Microsoft Office and experience with data management systems
SUN-DAC is a non-profit social service agency affiliated with the National Council of Social Service. It serves and cares for persons with disabilities in 3 Day Activities Centres (Upper Thomson, Choa Chua Kang & Bedok South). Most of our clients are persons with moderate to severe disabilities.
SUN-DAC mission is to help people with disabilities to live each day positively with tailored programmes of constructive activities. It also provides respite for parents and caregivers of people with disability through support and assistance services.