Working Location:
Central Area
Working Arrangement:
44 hours per week (Monday to Friday, plus 4 hours on Saturday).
Purpose of Position:
You will coordinate interdepartmental workflow to enhance and ensure operational efficiency within a clinical setting in the areas of patient care, staff supervision, planning, coordinating, directing and evaluating all daily operational activities in an assigned patient care unit. Your responsibilities include providing administrative support and patient care services.
Primary Responsibilities and Duties:
Schedule patient appointments and make reminder calls.
Obtain patient address, contact details, insurance information and medical history
Maintain patient data up-to-date and verify patient information at every visit
Identify patient’s insurance coverage and collect co-payments
Process credit card payments and balance daily cash deposits
Perform timely billing in Clinic Management System and in insurance portals
Inform patients about delays and waiting times
Support triage to gather patient information for clinical judgment to priority of car
Respond to patient queries and concerns in a professional manner
Stay updated with information regarding insurance programs and funding sources.
Assist patients in filling forms
Management of patients’ records in accordance with PDPA act
Maintains clinic(s) supplies inventory by checking stock to determine inventory level
Dispensing of medication with second checker
Fullerton Health is a leading vertically integrated healthcare platform in Asia Pacific. Founded in Singapore in 2010, today they own over 500 medical centres and have a large global network of medical providers across 9 markets in Asia Pacific.
Fullerton Health’s value proposition is the integration of healthcare service offerings with customized management and advisory capabilities, in line with its purpose to deliver Affordable and Accessible Care for All in Asia Pacific.
For more information on Fullerton Health, please visit
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