- Tanjong Pagar Central Region (Singapore) Singapore
Kerja Sepenuh Masa SUPERVISOR, Gaji tinggi SGD 4,800 di EK EMPLOYMENT CONSULTANTS PTE. LTD. Central Region (Singapore) - Maukerja
SUPERVISOR
EK EMPLOYMENT CONSULTANTS PTE. LTD.
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Key Responsibilities
Operations & Workflow:
Plan and coordinate daily shift schedules, assign tasks based on employee strengths, and track production or service deadlines.
Team Guidance & Training:
Conduct on-the-job training for new hires, coach staff, and clarify company policies or procedures.
Performance Monitoring:
Track individual and team metrics, provide regular constructive feedback, and address behavioral or performance issues.
Conflict & Problem Resolution:
Mediate staff disputes, handle customer service escalations, and troubleshoot operational bottlenecks.
Communication & Reporting:
Relay company goals and updates from management to the floor, and report productivity metrics up the chain.
Compliance & Safety:
Enforce workplace health, safety regulations, and company compliance standards.
Required Qualifications & Skills
Experience:
Typically 1 to 3+ years of working experience in a relevant industry (such as retail, logistics, manufacturing, or hospitality), with prior leadership experience preferred.
Education:
High school diploma, NITEC, or a relevant diploma/degree in Business Administration or Operations Management.
Core Competencies:
Strong leadership and decision-makingClear verbal and written communicationProblem-solving and conflict managementTime management and organizational skillsBasic proficiency in office/workforce software
Operations & Workflow:
Plan and coordinate daily shift schedules, assign tasks based on employee strengths, and track production or service deadlines.
Team Guidance & Training:
Conduct on-the-job training for new hires, coach staff, and clarify company policies or procedures.
Performance Monitoring:
Track individual and team metrics, provide regular constructive feedback, and address behavioral or performance issues.
Conflict & Problem Resolution:
Mediate staff disputes, handle customer service escalations, and troubleshoot operational bottlenecks.
Communication & Reporting:
Relay company goals and updates from management to the floor, and report productivity metrics up the chain.
Compliance & Safety:
Enforce workplace health, safety regulations, and company compliance standards.
Required Qualifications & Skills
Experience:
Typically 1 to 3+ years of working experience in a relevant industry (such as retail, logistics, manufacturing, or hospitality), with prior leadership experience preferred.
Education:
High school diploma, NITEC, or a relevant diploma/degree in Business Administration or Operations Management.
Core Competencies:
Strong leadership and decision-makingClear verbal and written communicationProblem-solving and conflict managementTime management and organizational skillsBasic proficiency in office/workforce software
Peringatan Penting
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