Kerja Sepenuh Masa, Network Engineer di Tentacle Technologies Selangor - Maukerja

About Us

Tentacle Tech is an IT and software development consulting company serving some of Malaysia's largest enterprises. We deliver technology solutions, software development services, and IT consulting across multiple industries. We are looking for a talented professional to join our growing team.

The Role

As a Network Engineer II, you will keep enterprise network infrastructure in the technology sector running smoothly, securely and reliably. You will take ownership of L1/L2 network operations, investigate incidents independently, and use modern monitoring and AIOps tools to spot issues early. This hybrid role suits a hands-on network professional ready to deepen their expertise and guide junior engineers.

What You'll Do

• Monitor and manage enterprise LAN, WAN and network infrastructure.

• Provide L1/L2 troubleshooting for network incidents and service degradation across routers, switches, firewalls, F5/load balancers and MPLS.

• Analyse network alerts, traffic patterns, utilisation, latency and performance trends.

• Perform root-cause analysis for recurring incidents and recommend corrective actions.

• Coordinate with telcos, vendors and technical teams during incident resolution.

• Support configuration changes, network implementation, failover testing and maintenance activities.

• Prepare daily, weekly and monthly availability, utilisation, incident and capacity reports, and guide junior engineers in line with SLA and escalation procedures.

What We're Looking For

• 3–5 years of Network Engineering, Network Operations or NOC experience.

• Strong knowledge of LAN, WAN, routing, switching, VLAN, TCP/IP, DNS, DHCP and network troubleshooting.

• Hands-on experience with Cisco routers and switches and enterprise network infrastructure.

• Experience supporting firewalls, F5/load balancers, MPLS or SD-WAN.

• Experience with monitoring tools such as Zabbix, Nagios, SolarWinds or PRTG, and ITSM platforms such as BMC, ServiceNow or Zendesk.

• Proven ability in incident investigation, root-cause analysis and clear report writing.

• Exposure to AI/AIOps tools such as Cisco AI Network Analytics, HPE Mist/Marvis or Splunk AI Assistant is a plus.

What We Offer

• Competitive salary.

• Hybrid working arrangement for better work-life balance.

• Training and upskilling opportunities, including exposure to AI/AIOps tools.

• Mentorship and clear career progression.

• A supportive, collaborative team environment.

How to Apply

Apply now with your latest CV, or reach out to our recruitment team to learn more.

Application Question(s):

• What is your Notice period?
• What is your expected salary?
• Are you Malaysian Citizen?

Experience:

• Network monitoring: 2 years (Preferred)
• Cisco routers: 1 year (Preferred)

Work Location: In person