Kerja Sepenuh Masa Technical Engineer ( IT Infrastructure ), Gaji tinggi MYR 5,000 di Hiree Federal Territory - Maukerja

*Technical Engineer (IT Infrastructure)*

*Location:* Petaling Jaya

*Employment Type:* Contract; renewable

*Job Description*

We are looking for an experienced _*Technical Engineer*_ to support IT infrastructure within a non-UNIX environment. The role involves preventive maintenance, infrastructure troubleshooting, technical support and project deployment for customers.

The successful candidate should have strong hands-on experience in Microsoft/Windows infrastructure, VMware and server environments, with the ability to troubleshoot technical issues independently.

*Roles & Responsibilities*

- Schedule and perform onsite preventive maintenance activities.

- Provide onsite and offsite technical support to customers.

- Troubleshoot infrastructure issues and perform root cause analysis.

- Configure, troubleshoot and support Windows-based infrastructure environments.

- Provide technical assistance and guidance to Level 1 Engineers.

- Prepare preventive maintenance, incident and problem management reports.

- Update service, installation and support tickets in the Field Service Management System.

- Handle small-scale technical projects independently.

- Assist in larger infrastructure implementation and deployment projects.

- Ensure project deployment is completed according to agreed timelines.

- Conduct system testing and commissioning with customers.

- Document technical issues and implementation findings for future reference.

- Prepare and maintain relevant technical/project documentation.

- Submit timesheets and required updates to the Technical Lead/Manager.

*Requirements*

- Diploma or Degree in Information Technology, Computer Science or equivalent.

- Minimum **2–4 years of relevant IT infrastructure/system engineering experience**.

- Good hands-on knowledge of **Windows Operating Systems, Active Directory, DNS and DHCP**.

- Experience with **VMware vSphere, vCenter and/or Hyper-V**.

- Good understanding of networking concepts including **TCP/IP and routing**.

- Strong IT troubleshooting and root cause analysis skills.

- Able to work independently as well as within a technical team.

- Comfortable providing customer-facing onsite technical support.

- Willing to be on **24/7 standby on a weekly rotation basis**.

- Willing to work after office hours, weekends or Public Holidays when required.

*Added Advantages*

Experience or knowledge in any of the following will be advantageous:

- VMware vSphere / vCenter / SRM / HA

- Microsoft SQL, SCCM or SCOM

- Backup solutions such as Veeam, Veritas or EMC Networker

- SAN Storage – EMC / NetApp

- HP or IBM Servers / Blade Servers

- Relevant certifications such as **MCSA, MCSE, MCTS, MCITP, VMware VCP, ITIL or HP certifications**

Pay: RM3,500.00 - RM5,000.00 per month

Experience:

• IT infrastructure: 3 years (Required)
• Technical / System Engineer: 3 years (Required)
• VMware : 3 years (Required)
• TCP/IP: 3 years (Required)

Language:

• English (Required)

Work Location: In person