jobs in Xetron Solutions Sdn Bhd

Kerja Sepenuh Masa Software Support Engineer, Gaji tinggi MYR 3,000 di Xetron Solutions Federal Territory - Maukerja

KL City, Federal Territory

Kongsi
Simpan

Lokasi Kerja

  • Kuala Lumpur Federal Territory Malaysia

Penerangan Kerja

Tanggungjawab

Job Responsibilities:

  • Perform second-level troubleshooting and analysis of reported application issues.
  • Handle system support cases promptly and ensure timely resolution.
  • Communicate with users, call center teams, and developers to investigate and resolve issues.
  • Perform database-level troubleshooting and analysis using SQL queries.
  • Follow up on reported cases and provide appropriate solutions.
  • Conduct user training for clients during new project rollouts.
  • Develop and maintain a knowledge base based on recurring issues and solutions.
  • Customize reports and programs to support internal business needs.

Job Requirements:

  • Degree in IT, Computer Science, Software Engineer
  • Min 2 years’ experience in application support or software programmer
  • SQL queries & DB fundamental is a must
  • Analytical and logical thinking to visualise & solve problem based on available information
  • Knowledge on Oracle 9i, MSSQL, JAVA, VB6, VB.Net is added advantage
  • Knowledge on IIS/Webservices is added advantages
  • Fast learner where able to pick up with less supervision

Pay: From RM3,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Education:

  • Bachelor's (Preferred)

Experience:

  • application support or software programmer: 2 years (Preferred)

Work Location: In person

Peringatan Penting

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