HIRING NOW: GOVERNMENT HOTLINE CUSTOMER SERVICE AGENT!
Looking for a short-term opportunity with a structured Monday–Friday schedule?
Join us as a Customer Service Agent supporting a government hotline and assist members of the public with their enquiries!
Location: Bedok/Chai Chee
Contract Duration: 1 Month
️ Working Days: Monday – Friday
Working Hours:
• Training: 9:00 AM – 6:00 PM
• Post-Training: 8:30 AM – 6:00 PM
YOUR ROLE
As a Customer Service Agent, you will:
Answer incoming calls and assist members of the public with their enquiries
Provide accurate information using approved scripts, guidelines, and procedures
Record caller information and enquiry details accurately in the system
Escalate complex or sensitive cases to the appropriate team or supervisor
Handle high call volumes while maintaining a professional and courteous manner
Safeguard confidential and personal information at all times
Meet required customer service, quality, attendance, and productivity standards
WHAT WE'RE LOOKING FOR
Good communication and interpersonal skills
Able to commit to the full 1-month contract
All are welcome to apply!
Suitable for candidates looking for a short-term opportunity
INTERESTED?
Don’t miss out on this exciting short-term opportunity!
WhatsApp your updated resume to *************
OR
Click “Apply Now” to submit your application.
Your next opportunity could be just one application away!
Only shortlisted candidates will be contacted.
Chan Ku Ci
CEA Registration No.: R22111446
EA License No.: 16C8261