About the Opportunity:
An expanding consumer healthcare organisation is seeking a commercially driven sales leader to lead its B2C sales performance across Southeast Asia. This role will own regional revenue growth, strengthen sales conversion and develop a scalable, high-performing sales organisation across telesales, field and customer-facing channels.
What You'll Be Doing:
The Senior Sales Manager will lead the regional B2C sales strategy, manage geographically distributed sales teams and improve the complete customer-conversion journey from lead generation through consultation and completed sale.
Key Responsibilities:
- Develop and execute the Southeast Asia B2C sales strategy to achieve regional revenue, conversion and growth targets.
- Lead and develop sales managers, telesales employees, field representatives and customer-facing teams across multiple locations.
- Manage the complete sales funnel from lead assignment and consultation through follow-up and completed sale.
- Establish clear country, location, team and individual targets supported by regular performance reviews.
- Improve lead response, appointment generation, closing rates, average transaction value and overall sales productivity.
- Strengthen team capabilities in needs-based selling, objection handling, follow-up, cross-selling and closing.
- Recruit, onboard and develop sales talent to support regional coverage and business expansion.
- Work closely with Marketing to improve lead quality, campaign performance and customer acquisition.
- Collaborate with Operations and local stakeholders to remove barriers affecting conversion and customer onboarding.
- Ensure consistent adoption of CRM practices, sales procedures and reporting standards.
- Analyse sales performance, market trends and underperforming areas to implement corrective actions.
- Prepare accurate forecasts and management reports while supporting expansion into new Southeast Asian markets.
What We're Looking For:
- Bachelor’s degree in Business, Marketing, Management or a related discipline.
- Minimum eight years of sales experience, including at least two years in sales leadership.
- Proven B2C sales leadership with responsibility for revenue, conversion and team performance.
- Experience managing sizeable telesales, contact-centre, field-sales or multi-location consumer sales teams.
- Background in telecommunications, banking, insurance, financial services, healthcare, wellness, aesthetics, retail or another high-volume consumer sector.
- Strong understanding of sales funnels, CRM practices, forecasting, performance analytics and KPI management.
- Track record of improving conversion, retention, cross-selling and sales productivity.
- Regional or multi-location leadership experience is preferred.
- Commercially driven, hands-on and effective in coaching teams and managing stakeholders.
- Strong command of English and willingness to travel across Southeast Asia.
Note: Only shortlisted candidates will be notified.