Job description
To provide a high quality, professional reception and administrative service to patients, doctors, staff, colleagues, health service professional and others.
Key responsibilities and accountabilities
Administrative
- Reports to and assist the HOD
- Maintains an effective day to day administrative support system for the front office (clinic), including answering telephones, emails and distribution of posts
- Supervise day to day running of the front office
- To be organised to compile and review daily reports, logs, lists, client database and generate statistics
- Computer literate
- Ability to answer public enquiries and referring them to points of contact at which they can obtain further information
- Ensure that high standards are delivered to clients
- Make sure there is a speedy resolution to any problems that may arise
- Training front office staff on better customer service
- Assist the HOD maintain the annual leave records of staff at WCDC
- Assist with the duties of other departments that have limited staff
- Reporting to the building supervisor any maintenance that needs attention at the Centre
- In charge of following through maintenance issues when required
Clinic
- To assist the clinical staff as required
Procurement
- To assist in the procurement process of the clinic
- Keep records of invoices, purchases, correspondence etc
Finance
- To manage daily ‘takings’, deposits and closing reports
- To manage petty cash and keep accounts
- Keep track and follow up of payment – GLs (WCDC/NMC)
Pay: RM2,500.00 - RM2,900.00 per month
Benefits:
- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person