Kerja Sepenuh Masa, Payment reconciliation di Xionex Federal Territory - Maukerja

Company Description Xionex supports banks, insurers, and large enterprises in optimizing their operations through governed AI and specialized vertical AI agents. The company combines deep domain expertise with a high-performance global service-delivery model to reduce costs and accelerate back-office processes. By modernizing operational workflows, Xionex helps organizations improve quality, accuracy, and compliance in complex transactional environments. Team members collaborate with leading financial institutions and enterprises, contributing to innovative, technology-driven efficiency solutions.

Role Description This is a full-time Payment Reconciliation role based in Greater Kuala Lumpur, offered in a hybrid arrangement that allows a mix of on-site and work-from-home days. The Payment Reconciliation Specialist is responsible for matching incoming payments to invoices and accounts, investigating discrepancies, and ensuring that all transactions are accurately recorded in financial systems. Daily tasks include reviewing bank statements and payment files, reconciling customer and vendor accounts, preparing reconciliation reports, and following up with internal teams or external partners to resolve mismatches. The role also involves maintaining up-to-date documentation, adhering to internal controls and compliance requirements, and supporting process improvements to increase speed and accuracy in back-office payment operations. Collaboration with finance, operations, and technology teams is expected to ensure seamless payment handling and data integrity.

Qualifications

• Strong payment reconciliation and general accounting skills, including experience with ledger entries, bank statement review, and transaction matching.
• Proficiency with financial systems and tools such as ERP platforms, spreadsheets, and reconciliation software; comfort working with large data sets.
• Detail-oriented analytical skills with the ability to identify discrepancies, perform root-cause analysis, and propose corrective actions.
• Effective communication and collaboration skills for working with finance, operations, and external stakeholders to resolve payment issues.
• Ability to manage time, prioritize tasks, and meet deadlines in a fast-paced, high-volume transactional environment.
• Understanding of financial services or insurance operations is an advantage; prior experience in banking or shared-service environments is beneficial.
• Comfort working in a hybrid setup in Greater Kuala Lumpur, with the ability to work independently and maintain confidentiality of financial data.
• Relevant diploma or degree in Accounting, Finance, Business, or a related field; professional certifications in finance or accounting are a plus.