Kerja Sepenuh Masa, Supervisor di LS EMPIRE Pahang - Maukerja

Company Description LS EMPIRE is a multi-industry business group that began with a small roadside fresh soya milk operation and has grown into a diversified portfolio across food and beverage, restaurants, logistics, passenger transportation, grooming, and sports training. The company’s growth is driven by an entrepreneurial spirit, strong work ethic, and a focus on excellent customer service. LS EMPIRE is committed to creating new opportunities across different industries and markets. The organization places emphasis on strengthening its operations, developing its people, expanding its business network, and building sustainable long-term growth. Team members join a dynamic environment with room for professional development and cross-functional exposure.

Role Description The Supervisor role at LS EMPIRE is a full-time, on-site position based in Kuantan. The Supervisor is responsible for overseeing daily operations, coordinating staff schedules, and ensuring that service and productivity standards are consistently met. This role includes monitoring work quality, resolving operational issues, and supporting team members with guidance, coaching, and performance feedback. The Supervisor will collaborate with management to implement company policies, maintain safety and compliance standards, and support continuous improvement in processes. The position also involves basic administrative duties, reporting operational performance, and communicating clearly with internal and external stakeholders.

Qualifications

• Operational management skills, including supervising day-to-day activities, monitoring performance, and ensuring adherence to company standards.
• Team leadership and people development skills, with the ability to coach staff, delegate tasks effectively, and foster a positive work environment.
• Customer service and communication skills, including the ability to handle inquiries, manage complaints, and maintain professional relationships.
• Problem-solving and decision-making skills, with the capacity to address operational challenges and adapt to changing priorities.
• Basic administrative and organizational skills, including documentation, scheduling, and use of common office or point-of-sale systems.
• Ability to work on-site in Kuantan, maintain punctuality, and manage time effectively in a fast-paced environment.
• Prior supervisory experience in retail, food and beverage, logistics, or related service industries is an advantage.
• Minimum of a secondary school qualification; additional vocational or diploma-level education in business, operations, or management is beneficial.