Job Description & Major Responsibilities
Service Engineers install, service, support, upgrade and maintain SCREEN equipment. Training is provided to support multiple equipment types. They perform a variety of moderate to complex assignments, diagnose equipment problems and make repairs or adjustments. Understand system parameters and interactions to allow process development and extensive electronic-mechanical troubleshooting on the equipment.
Being a Service Engineer, this person is to support the team in meeting customers’ expectations and company’s expectations. This person must be able to support machines and technically inclined. He is the direct support on machines at customers’ fab and the workforce to ensure customer satisfaction amongst our customers.
- To attend weekly meeting and presentation
- To write technical report
- To handle specific jigs during service jobs
- Assist senior colleagues to perform higher-level job like robot teaching & sub-units
- To perform 24x7 standby duties based on roster
- To perform ad-hoc shift work when needed when required.
- To perform ad-hoc delivery work
Desired Qualifications / Requirements / Competencies
:
- Diploma in Electronics/Electrical /Microelectronics Engineering. Might consider ITE with experience
- Cleanroom working experience preferable but not a must
- Machine setup/installation/modification/servicing/trouble shooting/repair
- Willing to travel occasionally
- Able to work irregular hours when required
- Fresh graduates will be considered
- Proficient in Microsoft Office programs
- Demonstrate ability to work effectively with team members and customers
- Excellent troubleshooting and repair skills
- Require good communication skills, documentation and customer service skills
SCREEN SPE Singapore Pte Ltd is an established company providing semiconductor products with world-class customer service. With clients in South East Asia and Southern Asia, we are well established within this region.
SCREEN SPE Singapore Pte. Ltd.’s history began with the establishing of Dainippon Screen Singapore Pte. Ltd in 1979, which started out catering to the Graphic Arts equipment industry.
The Semiconductor equipment division – now managed by SCREEN SPE Singapore Pte. Ltd. – was incepted in 1992 under Dainippon Screen Singapore, until SCREEN SPE Singapore Pte. Ltd. was officially incorporated on the 1st of April, 2017.
Our products are manufactured in-house from Japan, ensuring high quality control, efficient delivery, in-depth knowledge and excellent service. We offer a wide range of semiconductor equipment that can meet customers’ technology roadmap with high quality after-sales support.
Dedicated to customer service, we focus on sales and technical support for equipment sold to our Dealers and Customers in various manufacturing industries. As a prominent industry leader in Singapore, we aim to expand our services and develop a foothold in South East Asia and Southern Asia region while providing high standards of customer oriented service for our customers.