Kerja Sepenuh Masa, Export Coordinator di Interfood Group - Maukerja

Purpose of the job

Coordinate international export and import shipments to ensure smooth, accurate and timely order processing and delivery. Work closely with customers, freight forwarders and internal stakeholders to ensure shipping requirements, documentation and invoicing are handled efficiently.

As an Export Coordinator - APAC you will manage:

• Manage international shipments from planning to execution ensuring they are delivered on time and cost-efficiently.
• Ensure compliance with Incoterms, international trade regulations, and dairy industry standards. Handle critical shipping documents with precision.
• Be the go-to contact for suppliers, customers, warehouses, and transport providers, ensuring seamless coordination.
• Optimize processes by identifying inefficiencies and implementing smarter logistics solutions.
• Solve challenges proactively, minimizing supply chain disruptions.
• Manage timely and accurate goods-receipt for warehouse stocks into the ERP system.
• Keep track of shipments, costs, and performance metrics, contributing to continuous improvement.
• Support the digitization journey of export process and customer experience

Competencies Required:

• Familiarity with Incoterms, import/export process, shipping documents, international trade regulations. Knowledge of Letter of Credit is preferred.
• Ability to independently manage complex export cases, customer escalations and operational exceptions.
• Team player with the ability to coordinate effectively with Commercial, Finance, QA, suppliers and logistics partners to drive practical solutions.
• Demonstrated ability to identify process gaps, analyse operational data and implement sustainable improvements.
• Experience in warehouse or drayage supplier management, including onboarding, performance review and issue resolution is preferred.
• Attention to detail; able to manage multiple shipments while ensuring accuracy and compliance.
• Good written and verbal communication skills, with a good command of English.
• Good knowledge of automation tools, including Office 365 and ERP systems.

Education/Requirements:

• Diploma or degree in Supply Chain Management, Logistics, International Trade or a related field.
• 8–10 years of relevant experience, including substantial hands-on experience in export operations or international freight management.