Department

Service / Technical Support

Location

Singapore

Reports To

General Manager - Service

Position Type

Full-time

About SCHOTTEL

We are passionate about azimuth propulsion and manoeuvring systems as well as complete propulsion systems for vessels of all sizes and types. Our innovative system solutions are developed, designed and produced in Germany at our sites in Spay am Rhein, Dörth and Wismar.

We have 16 subsidiaries worldwide taking care of sales on all five continents. Our German engineering has been inspiring international shipping for 100 years.

We are now seeking an experienced Technical Manager to lead our technical support and workshop activities in Singapore. This is a hands-on leadership position with responsibility for technical quality, safe and efficient service delivery, customer support and the development of our engineering team.

Role Overview

As Technical Manager, you will lead the technical support function and oversee workshop and field-service activities. You will ensure that repairs and technical interventions are completed safely, efficiently, on time and in accordance with SCHOTTEL Group quality standards. You will also serve as a key technical resource for customers, service engineers, sales teams, suppliers and other stakeholders.

Key Responsibilities

Technical Leadership & Customer Support

·   Provide expert technical guidance on the operation, troubleshooting, repair and maintenance of SCHOTTEL propulsion equipment.

·   Lead electrical operations by coordinating electrical testing, calibration, troubleshooting of propulsion control and automation systems, monitoring, and auxiliary systems while supervising electrical personnel.

·   Interface directly with customers, shipyards and internal engineering teams to resolve electrical and automation issues; provide technical guidance.

·   Support overhauls and new installations by overseeing electrical wiring, sensors, control panels, system integration, and configuration control, maintaining calibration records and electrical QA documentation

·   Support the Sales and Service teams with technical clarifications, repair recommendations and the preparation of quotations for parts and service work.

Repair & Resource Management

·   Assign service engineers to job tasks and ensure they are properly briefed, prepared and supported for upcoming assignments.

·   Monitor repair progress to ensure timely completion, professional execution and effective communication with customers and internal stakeholders.

·   Maintain responsibility for remote-support equipment, technical installations and workshop facilities.

Quality, Safety & Compliance

·   Establish and maintain safe, efficient and professional workshop and field-service practices.

·   Lead risk assessments for repairs and service activities in conjunction with service engineers and service management.

·   Ensure all required workshop certifications, licences and operational requirements remain current.

·   Drive continuous improvement, reduce repeat incidents and quality claims, and maintain high standards of workshop organisation and housekeeping.

People & Knowledge Management

·   Lead, coach and develop service engineers and technical support personnel.

·   Plan and conduct technical training for employees and customers.

·   Develop and share technical guidelines, lessons learned and best practices across the service organisation.

·   Promote strong teamwork and effective collaboration with Sales, Service, Spare Parts, Finance, factories, classification societies, suppliers and contractors.

Planning & Budgeting

·   Contribute to annual workshop operating budgets and investment planning in collaboration with management.

·   Monitor resources, repair capacity and technical priorities to support customer requirements and business objectives.

Candidate Profile

Skills & Competencies

·   Strong technical judgement, troubleshooting ability and practical problem-solving skills.

·   Effective people leadership, work planning and resource-coordination capabilities.

·   Clear customer communication and the ability to explain complex technical matters in a practical manner.

·   Strong commitment to safety, quality, documentation and timely execution.

·   Proficiency in English and willingness to travel or attend vessels and shipyards when required.

Education & Experience

·  Bachelor’s degree in Electrical/Electronic or Marine Engineering, or a related technical discipline.

·   8 years of experience involving marine electrical systems or electrical engineering including 3 years in a leadership role

·   Strong knowledge of Marine and or Electrical systems; experience with marine propulsion equipment is highly desirable.

·   Experience working with vessel owners, shipyards, repair facilities, classification societies, suppliers and third-party contractors.

Why SCHOTTEL

·   Work with a global leader in the maritime propulsion industry.

·   Lead a skilled technical team supporting customers across a dynamic regional market.

·   Take ownership of service quality, technical capability and workshop performance.

·   Benefit from an attractive compensation package and opportunities for professional growth and development.

·   Contribute to advanced technologies used across marine and offshore applications.

Join Us

If you are an experienced marine technical leader who combines engineering expertise with strong customer focus and practical team leadership, we would be pleased to hear from you.

Apply today and help shape the future of SCHOTTEL service excellence