Kerja Sepenuh Masa, E-Commerce Specialist di Emjay Enterprises Pte Ltd Federal Territory - Maukerja

Company Description Emjay Enterprises Pte Ltd is a diversified conglomerate with over 30 years of experience in manufacturing and distributing products across Apparel/Garments, Health & Wellness, and Fast-Moving Consumer Goods (FMCG). The company has built a strong portfolio both locally and internationally, partnering with a wide range of established brands. Emjay Enterprises is committed to adapting to changing market conditions while consistently delivering reliable service. Its focus on quality products and dependable client support provides a competitive edge. Applicants can expect to join a company with a long-standing reputation for excellence and growth in multiple sectors.
Role Description The Ecommerce Specialist role is a full-time remote position responsible for managing and optimizing the company’s online sales channels. Day-to-day tasks include updating product listings, monitoring inventory, and ensuring accurate pricing and product information across e-commerce platforms. The role involves analyzing sales performance, implementing promotional strategies, and coordinating with internal teams to improve customer experience and conversion rates. The Ecommerce Specialist will respond to customer inquiries, support order fulfillment processes, and assist in resolving service issues promptly. This position also contributes to identifying new online opportunities and recommending enhancements to digital storefronts.
Qualifications

• Strong E-Commerce knowledge, including experience with online marketplaces, product listing management, and basic familiarity with digital marketing tools.
• Demonstrated Analytical Skills for interpreting sales data, tracking key performance indicators, and making data-informed recommendations.
• Excellent Communication abilities for coordinating with internal teams, vendors, and stakeholders, and for preparing clear reports and documentation.
• Customer Service skills to manage inquiries, resolve issues professionally, and support positive customer experiences.
• Sales awareness and understanding of online sales processes, upselling opportunities, and promotional activities.
• Proficiency with spreadsheets and e-commerce dashboards; experience with inventory or order management systems is an advantage.
• Ability to work independently in a remote setting, manage time effectively, and meet deadlines consistently.
• Prior experience in retail, FMCG, or multi-brand environments is beneficial; a diploma or degree in Business, Marketing, or a related field is preferred.