- Reputable organisation in funeral services industry
- Opportunities for career exposure and growth
- Central work location
As a Operations Manager, you will be responsible for the following duties:
- Oversee daily operations, team coordination, morning briefings and duty delegation.
- Manage staff training, recruitment, interviews and manpower planning.
- Oversee budgeting, financial forecasts and budgetary reporting to Finance.
- Ensure timely preparation of duty rosters, including standby and night-service schedules.
- Monitor service quality, rituals, customs and compliance with operational standards.
- Review client and family feedback, address complaints and drive service improvements.
- Improve operational processes, SOPs, forms and documentation to enhance efficiency.
- Oversee staff welfare, morale, leave, overtime, compensation and disciplinary matters.
- Collaborate with Corporate Services, Marketing and Team Leaders to ensure smooth operations and adherence to company policies.
Requirements:
- Minimum 5 years of relevant operations experience in the service industry, with proven team leadership and management experience.
- Keen interest in funeral service industry
To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email: *************
We regret to inform that only shortlisted candidates will be notified.
ALLIED SEARCH PTE. LTD.
EA LICENSE : 19C9777