DUTIES AND RESPONSIBILITIES
1. Care Planning and Case Management
- Assess pre-admission referrals and conduct needs assessments to develop Individualised Care Plans (ICPs) for children upon admission.
- Review and update care plans regularly to reflect each child’s needs, progress and circumstances.
- Coordinate regular contact and visits with parents, siblings, extended family members and other caregivers to maintain and strengthen family ties.
- Conduct home visits and liaise with schools, social service agencies, healthcare providers and other community partners to assess family circumstances and support case planning.
- Support families in building their capacity to care for their children, including facilitating access to financial and legal assistance, employment support, parenting programmes and relevant treatment services.
- Work with families and community partners to facilitate family reunification, where appropriate, and prepare children for discharge.
- Identify suitable community support and develop transition plans for children preparing for independent living.
- Facilitate referrals and transitions to suitable alternative or long-term care arrangements, where required.
- Provide children and their families with information, guidance and referrals to relevant services and programmes.
2. Counselling and Emotional Support
- Address the developmental, emotional and mental health needs of children in residential care.
- Provide counselling and emotional support within the scope of the role and professional competencies.
- Coordinate access to specialised support through internal programmes, schools, mental health services and other external providers.
- Support family members in strengthening relationships, resolving difficulties and rebuilding family bonds.
3. Documentation and Administration
- Maintain accurate, timely and confidential case records, including assessments, care plans, case notes, review reports and discharge summaries.
- Keep electronic records of admissions, case reviews and discharges up to date.
- Prepare social reports and other case documentation as required.
- Compile and submit monthly statistical reports to the Ministry of Social and Family Development (MSF) and other relevant agencies.
- Support the development and improvement of the Casework Management System.
4. Other Duties
- Support MTFA and Darul Ihsan events, programmes and organisational activities.
- Perform other duties assigned by the Reporting Officer and/or Senior Management
QUALIFICATIONS AND EXPERIENCE
- A recognised degree in Social Work for appointment as a Social Worker.
- Candidates with qualifications in Social Sciences may be considered for appointment as a Social Work Associate.
- At least five years of relevant experience.
- Registered Social Worker status will be an added advantage.