Kerja Sepenuh Masa, Deputy-Business Development Director (AM to Manager) - SME Channel (candidates with SME and group insurance sales experience are highly encouraged to apply) di Great Eastern Federal Territory - Maukerja

About the Job

Support SME Employee Benefits business growth through effective partner management, performance monitoring, stakeholder engagement, and the execution of key distribution and business development initiatives.

• Work closely with superior to plan, coordinate, and execute partner-related initiatives, ensuring effective collaboration and seamless coordination among internal and external stakeholders.
• Manage day-to-day distribution support and operational activities for business partnerships, key stakeholders, and clients to ensure smooth business operations and service delivery.
• Monitor and track business performance, identify performance gaps and growth opportunities, and work with stakeholders to implement improvement actions and achieve business objectives.
• Build, maintain, and strengthen professional relationships with business partners, while ensuring a high standard of service excellence and customer experience.
• Support the planning and execution of corporate events, conduct employee briefing sessions, and present customer acquisition solutions to prospective corporate clients.
• To monitor seamless implementation, including policy enrolment, briefing, policy set up and billing issuance.
• Involve in projects or initiatives that will further grow the overall SME Employee Benefits business.
• To follow up on outstanding premiums and claims recoveries.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

We are looking for people with

• Bachelor's degree or higher in Business, Marketing, Insurance, or a related discipline.
• Minimum of 3 years’ experience in a sales-related role.
• Strong customer focus with the ability to build and maintain relationships across the organization and externally.
• Proven track record in sales, marketing, or business development, with excellent interpersonal, communication, and networking skills.
• Skilled at handling complaints and requests with urgency, maintaining impartiality objectivity.
• Excellent ability to communicate, present, persuade and influence effectively at all levels of the organization.
• Strong sales and customer service skills, with the ability to assess client needs, provide quality services and uphold high standards.
• Self-motivated, resilient and capable of thriving in a challenging and fast-paced environment.
• High level of integrity takes accountability of work and good attitude over teamwork.
• Takes initiative to improve current state of things and adaptable to embrace new changes.

How you succeed

• Champion and embody our Core Values in everyday tasks and interactions.
• Demonstrate high level of integrity and accountability.
• Take initiative to drive improvements and embrace change.
• Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.
• Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively.

Who we are

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.

The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.

Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Entity: Menara Great Eastern (HQ)

Employment Type: Permanent