Kerja Sepenuh Masa null, Gaji tinggi MYR 5,000 di Effective Bond Sdn. Bhd. WP Kuala Lumpur - Maukerja

• Minimum SPM / Diploma; a certificate or diploma in F&B, hospitality or business management is an advantage

• At least 2-4 years of experience in caf /restaurant supervision or management

• At least 1 year in a leadership or team-lead capacity

• Experience with budgeting and cost control is an advantage

• Basic knowledge of food safety, hygiene and workplace safety practices

• Competent with POS systems and cash handling procedures

• Willingness to work shifts, weekends and public holidays as required

• Physically fit and able to work in a fast-paced caf environment

• Strong leadership and people-management skills

• Clear communication and conflict-resolution ability

• Sound judgment and decision-making under pressure

• Good organizational and multitasking skills

• Customer-first mindset with a proactive, solutions-oriented approach

Operations Management

• Supervise daily café operations and service flow

• Ensure staff follow SOPs, hygiene standards and service procedures

• Handle opening and closing duties when required

• Support cross-station and cross-outlet operations when required by business needs

• Coordinate staff assignments, performance monitoring and operational reporting

Staff Supervision & Training

• Oversee staff scheduling, attendance monitoring and shift coordination

• Support on-the-job training and knowledge transfer for crew and supervisors

• Monitor staff performance and address issues as they arise

Customer Service & Experience

• Handle customer feedback, complaints and service recovery professionally

• Ensure consistent service quality and a positive customer experience

Inventory & Cost Control

• Manage stock ordering, stock checks and inventory control

• Monitor wastage and support cost control measures

Cash Handling & Reporting

• Oversee POS operations and cash handling procedures

• Manage daily sales reports and cash reconciliation

Health, Safety & Cleanliness

• Ensure compliance with food safety, hygiene and workplace safety standards

• Conduct checks on cleanliness and equipment conditionWork Conduct & Leadership

• Lead by example with professional conduct and teamwork

• Follow and uphold company policies and support management decisions

• Perform additional duties as assigned by senior management

• Aktiviti Syarikat
• Cuti Bersalin
• KWSP