jobs in RAPSYS TECHNOLOGIES PTE. LTD.

Kerja Sepenuh Masa ICT Operations Support Engineer, Gaji tinggi SGD 4,000 di RAPSYS TECHNOLOGIES PTE. LTD. Islandwide (Singapore) - Maukerja

ICT Operations Support Engineer

RAPSYS TECHNOLOGIES PTE. LTD.

Sepenuh Masa

Islandwide (Singapore)

Kongsi
Simpan

Lokasi Kerja

  • Islandwide (Singapore) Singapore

Penerangan Kerja

Tanggungjawab

Key Responsibilities

  • Manage ICT service requests, incidents and operational support within agreed SLAs.
  • Administer Microsoft 365, Intune, Entra ID and workplace technologies.
  • Support user onboarding/offboarding, account and access management.
  • Manage endpoint provisioning, software installation and ICT asset records.
  • Coordinate with vendors, MSPs for service fulfilment.
  • Monitor vendor performance, service reports and outstanding requests.
  • Support ICT governance, audit, cybersecurity and compliance activities.
  • Maintain operational documentation, records and audit trails.

Requirements

  • Around 4 years of relevant experience in IT Operations, IT Administration or Workplace Support.
  • Experience with Microsoft 365, Intune, Entra ID/Active Directory.
  • Experience with ServiceNow/ITSM, incident and service request management.
  • Experience in user onboarding/offboarding and access administration.
  • Experience in endpoint provisioning and asset management.
  • Experience coordinating with vendors/MSPs.
  • Diploma/Degree in IT, Computer Science, Information Systems or related discipline.
  • Familiarity with WOG ICT processes and government ICT support environments is preferred.

Peringatan Penting

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