We are looking for a dedicated and capable Senior HR Executive to join our dynamic F&B team. The ideal candidate is hands-on, able to work independently, and takes initiative in managing HR operations and resolving issues efficiently. You will play an important role in overseeing day-to-day HR activities and ensuring smooth workforce management across outlets and branches.
Key Responsibilities
1. Payroll & Attendance
- Manage and process monthly payroll accurately, including reviewing attendance, overtime, and allowances.
- Prepare incentives, bonuses, and maintain confirmation listings.
- Assist in coordinating performance appraisals and ensure all statutory contributions (EPF, SOCSO, EIS, HRDF, PCB) are compliant.
- Prepare payroll reports and summaries for management review.
2. Recruitment & Onboarding
- Manage end-to-end recruitment for outlet and HQ positions.
- Post job advertisements, screen resumes, arrange interviews, and prepare offer letters.
- Handle onboarding, induction, and documentation for new hires.
- Maintain an updated manpower listing and assist in manpower planning.
3. Foreign Worker Management
- Oversee foreign worker matters including recruitment, permit renewals, passports, medical (FOMEMA), and levy payments.
- Cross-check and update foreign worker documents on a weekly basis to ensure accuracy and compliance.
- Liaise with government departments (Immigration, JTK, KDN) and external agencies on all related matters.
- Monitor worker quotas, hostel arrangements, and welfare conditions.
- Assist foreign workers when required and ensure compliance with all regulations and company policies.
4. Employee Relations & Disciplinary
- Handle employee grievances, counselling, and disciplinary actions in a fair and consistent manner.
- Prepare reminder or warning letters and ensure proper documentation.
- Educate staff on company policies and code of conduct.
- Support initiatives to promote positive employee engagement and teamwork.
5. HR Administration
- Maintain and update employee personal files and HR records.
- Prepare HR letters, memos, and correspondence as required.
- Assist in HR audits and ensure data confidentiality.
- Coordinate with managers on HR-related matters and reporting.
6. Training & Development
- Identify staff training needs and coordinate internal/external training programs.
- Maintain training attendance and evaluation records.
- Support performance improvement and career development initiatives.
7. Employee Engagement & Welfare
- Plan and organize employee engagement and welfare activities (e.g. festive celebrations, company activities, appreciation events).
- Create an engaging and supportive work environment for all employees.
- Work closely with management to enhance employee satisfaction and retention.
8. Strategic HR planning
- Guide and mentor the HR team to ensure smooth and efficient daily operations.
- Support management in workforce planning, HR policy development, and continuous process improvement.
- Provide strategic advice and practical solutions on HR-related issues to management.
- Contribute to aligning HR strategies with overall business objectives to drive organizational growth.
- Perform any other ad hoc tasks or assignments as required by management.
Requirements
- Diploma / Bachelor’s Degree in Human Resource Management, Business Administration, or related field.
- Minimum 3-5 years of HR experience, preferably in the F&B or retail industry.
- Strong knowledge of Malaysian labour laws and statutory requirements.
- Experience in payroll, recruitment, training and foreign worker management.
- Good interpersonal, communication, and problem-solving skills.
- Able to work independently with minimal supervision.
- Experience in supervising a small HR team is an added advantage.
- Able to work efficiently in a fast-paced environment and meet tight deadlines.
- Applicants must possess own transport and willing to work in Taman Perindustrian Putra, Puchong (Nearby Taman Mas).