- Yishun North Region (Singapore) Singapore
Kerja Sepenuh Masa Director, Key Account Management, Gaji tinggi SGD 16,000 di ASMPT SINGAPORE PTE. LTD. North Region (Singapore) - Maukerja
Director, Key Account Management
ASMPT SINGAPORE PTE. LTD.
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Job Summary
The Director, Key Account Management is responsible for developing and executing strategic account management plans to drive revenue growth, strengthen customer relationships, and expand business opportunities with key global and regional accounts. The role leads customer engagement, account strategy, commercial negotiations, business development initiatives, and cross-functional collaboration to achieve business objectives while ensuring long-term customer satisfaction and partnership success.
Key Roles& Responsibilities
Key Account Strategy & Business Growth
Develop and execute strategic account plans aligned with business objectives and customer growth opportunities.
Drive revenue growth, market share expansion, and profitability across assigned key accounts.
Identify new business opportunities, product penetration strategies, and customer expansion plans.
Customer Relationship Management
Establish and maintain strong executive-level relationships with key customer stakeholders.
Serve as the primary point of escalation for strategic customer issues and business opportunities.
Drive customer satisfaction through proactive engagement and effective account management.
Commercial& Contract Management
Lead commercial negotiations, pricing discussions, and long-term agreement management.
Develop value-based proposals and business cases to secure new programs and contracts.
Ensure commercial alignment between customer requirements and business objectives.
Business Development & Market Intelligence
Monitor customer roadmaps, industry trends, and competitive activities to identify growth opportunities.
Collaborate with Product Management, Engineering, and Operations teams to position solutions effectively.
Provide market intelligence and customer insights to support business strategy and product development.
Cross-Functional Leadership & Program Management
Partner with Sales, Engineering, Operations, Supply Chain, Quality, and Finance teams to deliver customer commitments.
Coordinate cross-functional resources to support new product introductions, project execution, and issue resolution.
Lead regular business reviews and customer engagement activities to ensure alignment and performance.
Leadership& Stakeholder Management
Lead, coach, and develop the Key Account Management team to achieve business objectives.
Build strong relationships with internal stakeholders across regional and global organizations.
Ensure compliance with commercial policies, governance requirements, and ethical business practices.
Qualifications& Skills
Bachelor's Degree in Business Administration, Engineering, Marketing, or a related discipline.
12-15 years of experience in key account management, sales, business development, or commercial management within the semiconductor, electronics, manufacturing, or technology industry.
Minimum 5 years of leadership or people management experience.
Proven track record in managing strategic global accounts and achieving revenue growth targets.
Strong experience in commercial negotiations, contract management, and customer relationship management.
Strong understanding of semiconductor manufacturing, equipment, electronics, or industrial markets.
Proficient in CRM systems, Microsoft Excel, PowerPoint, and business reporting tools.
Strong business acumen, strategic thinking, and analytical skills.
Excellent stakeholder management, presentation, and executive communication capabilities.
Results-driven leader with the ability to influence cross-functional teams and manage complex customer relationships in a global environment.
ASM Pacific Technology Ltd. was founded in 1975. We are the world's leading supplier of semiconductor assembly and SMT equipment with a global presence in more than 30 countries. As a Group that achieved US$2.25 billion in revenue in 2017, ASMPT has 11 manufacturing facilities in China, Hong Kong, Germany, Singapore, The Netherlands, and The United Kingdom.
Our core key businesses are the Back-end Equipment, Materials and SMT Solutions. Our Back-end Equipment Segment has been retaining its number one position in the global market since 2002. The SMT Solutions has taken over its peers to become number one in the market while our lead frame business is the world’s fourth biggest supplier. ASMPT’s Back-end Equipment Business offers a diverse product range from bonding to molding and trim & form to the integration of these activities into complete in-line systems for the microelectronics, semiconductor, photonics, and optoelectronics industries. Its Materials Business provides customers with a variety of leadframes such as etched and stamping as well as advanced packaging materials. ASMPT’ SMT Solutions develops and sells best-in-class DEK printers for the SMT, semiconductor and solar markets as well as best-in-class SIPLACE SMT placement solutions. We have always been committed to R&D as it is one of our competitive edges that support the growth of our organization. As such, we have 11 R&D centers worldwide and more than 1,000 patents on key leading edge technologies.
Our employees, being our greatest assets, formed the bedrock of the Group. We believe in nurturing and retaining the right talent through various motivations and retention schemes to support our employees build and strengthen their competencies. Besides offering attractive and competitive remuneration packages, ASMPT also placed great emphasis to provide extensive training programs for our employees. We seek to provide a fun and fulfilling work environment where our employees are motivated and empowered to be innovative. We also take pride in looking after the well-being of our employees by introducing sports activities and health benefits to promote a healthy lifestyle.
ASMPT has been listed in Hong Kong since 1989.
Our Awards & Accolades
Awarded the “Caring Company” Logo by the Hong Kong Council of Social Service since 2012
Awarded the “18 Districts Caring Employers” Award in Hong Kong since 2012
10 Best Semiconductor Equipment Supplier Rankings for 2017 by VLSI Customer Satisfaction Survey
Munich factory was awarded Factory of the Year 2016 Award by Produktion/AT Kearney
Ranked among Top 10 of Best Managed HK Companies in 2016 by Finance Asia
Ranked among Top 10 of Best at Investor Relations in 2016 by Finance Asia
Ranked among Top 5 of the 10 BEST Chip Making Equipment Suppliers in 2016
by VLSI Customer Satisfaction Survey
Ranked among Top 3 of Assembly Equipment in 2016 by VLSI Customer Satisfaction Survey
Ranked among Top 4 of Test Equipment in 2016 by VLSI Customer Satisfaction Survey
2016 Corporate Governance Asia – Best Investor Relations Company
2015 Hong Kong Awards for Industries - Technology Achievement Grand Award
For more information on ASM and its products and services, please visit *************
The Director, Key Account Management is responsible for developing and executing strategic account management plans to drive revenue growth, strengthen customer relationships, and expand business opportunities with key global and regional accounts. The role leads customer engagement, account strategy, commercial negotiations, business development initiatives, and cross-functional collaboration to achieve business objectives while ensuring long-term customer satisfaction and partnership success.
Key Roles& Responsibilities
Key Account Strategy & Business Growth
Develop and execute strategic account plans aligned with business objectives and customer growth opportunities.
Drive revenue growth, market share expansion, and profitability across assigned key accounts.
Identify new business opportunities, product penetration strategies, and customer expansion plans.
Customer Relationship Management
Establish and maintain strong executive-level relationships with key customer stakeholders.
Serve as the primary point of escalation for strategic customer issues and business opportunities.
Drive customer satisfaction through proactive engagement and effective account management.
Commercial& Contract Management
Lead commercial negotiations, pricing discussions, and long-term agreement management.
Develop value-based proposals and business cases to secure new programs and contracts.
Ensure commercial alignment between customer requirements and business objectives.
Business Development & Market Intelligence
Monitor customer roadmaps, industry trends, and competitive activities to identify growth opportunities.
Collaborate with Product Management, Engineering, and Operations teams to position solutions effectively.
Provide market intelligence and customer insights to support business strategy and product development.
Cross-Functional Leadership & Program Management
Partner with Sales, Engineering, Operations, Supply Chain, Quality, and Finance teams to deliver customer commitments.
Coordinate cross-functional resources to support new product introductions, project execution, and issue resolution.
Lead regular business reviews and customer engagement activities to ensure alignment and performance.
Leadership& Stakeholder Management
Lead, coach, and develop the Key Account Management team to achieve business objectives.
Build strong relationships with internal stakeholders across regional and global organizations.
Ensure compliance with commercial policies, governance requirements, and ethical business practices.
Qualifications& Skills
Bachelor's Degree in Business Administration, Engineering, Marketing, or a related discipline.
12-15 years of experience in key account management, sales, business development, or commercial management within the semiconductor, electronics, manufacturing, or technology industry.
Minimum 5 years of leadership or people management experience.
Proven track record in managing strategic global accounts and achieving revenue growth targets.
Strong experience in commercial negotiations, contract management, and customer relationship management.
Strong understanding of semiconductor manufacturing, equipment, electronics, or industrial markets.
Proficient in CRM systems, Microsoft Excel, PowerPoint, and business reporting tools.
Strong business acumen, strategic thinking, and analytical skills.
Excellent stakeholder management, presentation, and executive communication capabilities.
Results-driven leader with the ability to influence cross-functional teams and manage complex customer relationships in a global environment.
ASM Pacific Technology Ltd. was founded in 1975. We are the world's leading supplier of semiconductor assembly and SMT equipment with a global presence in more than 30 countries. As a Group that achieved US$2.25 billion in revenue in 2017, ASMPT has 11 manufacturing facilities in China, Hong Kong, Germany, Singapore, The Netherlands, and The United Kingdom.
Our core key businesses are the Back-end Equipment, Materials and SMT Solutions. Our Back-end Equipment Segment has been retaining its number one position in the global market since 2002. The SMT Solutions has taken over its peers to become number one in the market while our lead frame business is the world’s fourth biggest supplier. ASMPT’s Back-end Equipment Business offers a diverse product range from bonding to molding and trim & form to the integration of these activities into complete in-line systems for the microelectronics, semiconductor, photonics, and optoelectronics industries. Its Materials Business provides customers with a variety of leadframes such as etched and stamping as well as advanced packaging materials. ASMPT’ SMT Solutions develops and sells best-in-class DEK printers for the SMT, semiconductor and solar markets as well as best-in-class SIPLACE SMT placement solutions. We have always been committed to R&D as it is one of our competitive edges that support the growth of our organization. As such, we have 11 R&D centers worldwide and more than 1,000 patents on key leading edge technologies.
Our employees, being our greatest assets, formed the bedrock of the Group. We believe in nurturing and retaining the right talent through various motivations and retention schemes to support our employees build and strengthen their competencies. Besides offering attractive and competitive remuneration packages, ASMPT also placed great emphasis to provide extensive training programs for our employees. We seek to provide a fun and fulfilling work environment where our employees are motivated and empowered to be innovative. We also take pride in looking after the well-being of our employees by introducing sports activities and health benefits to promote a healthy lifestyle.
ASMPT has been listed in Hong Kong since 1989.
Our Awards & Accolades
Awarded the “Caring Company” Logo by the Hong Kong Council of Social Service since 2012
Awarded the “18 Districts Caring Employers” Award in Hong Kong since 2012
10 Best Semiconductor Equipment Supplier Rankings for 2017 by VLSI Customer Satisfaction Survey
Munich factory was awarded Factory of the Year 2016 Award by Produktion/AT Kearney
Ranked among Top 10 of Best Managed HK Companies in 2016 by Finance Asia
Ranked among Top 10 of Best at Investor Relations in 2016 by Finance Asia
Ranked among Top 5 of the 10 BEST Chip Making Equipment Suppliers in 2016
by VLSI Customer Satisfaction Survey
Ranked among Top 3 of Assembly Equipment in 2016 by VLSI Customer Satisfaction Survey
Ranked among Top 4 of Test Equipment in 2016 by VLSI Customer Satisfaction Survey
2016 Corporate Governance Asia – Best Investor Relations Company
2015 Hong Kong Awards for Industries - Technology Achievement Grand Award
For more information on ASM and its products and services, please visit *************
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