- Outram Central Region (Singapore) Singapore
Kerja Sepenuh Masa IT Support, Gaji tinggi SGD 3,500 di Real Estate Analytics Pte. Ltd. Central Region (Singapore) - Maukerja
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Responsibilities
Set up, configure, and maintain laptops, desktops, and peripherals for new and existing employees
Manage user accounts, access permissions, and login issues across systems (Active Directory, SSO, email, etc.)
Troubleshoot hardware and software problems, escalating complex issues as needed
Maintain IT asset inventory and coordinate equipment procurement
Support office infrastructure (printers, network connectivity, meeting room AV equipment)
Assist with onboarding/offboarding processes (account creation, equipment handover, access revocation)
Document common issues and solutions in a knowledge base
Assist with AWS cloud operations tasks (IAM user management, basic resource monitoring, S3 access)
Learn and grow into cloud infrastructure responsibilities over time
Requirements
2+ years experience in IT support or helpdesk role
Familiarity with Windows and macOS environments
Experience with user account management (Active Directory, Google Workspace, or similar)
Basic networking knowledge (Wi-Fi, VPN, TCP/IP)
Strong problem-solving and communication skills
Ability to prioritize and manage multiple requests
Eagerness to learn cloud technologies
Nice to Have
Experience with MDM solutions (Jamf, Intune)
Familiarity with ticketing systems (Jira, Zendesk, ServiceNow)
Basic scripting knowledge (PowerShell, Bash)
AWS exposure or certifications (Cloud Practitioner, Solutions Architect Associate)
Familiarity with infrastructure-as-code concepts
Real Estate Analytics Pte Ltd (REA) is a leading provider of data-driven insights and advanced analytics for the real estate industry. We leverage cutting-edge technologies to deliver valuable solutions that empower real estate professionals to make smarter, data-backed decisions. Our mission is to transform the real estate landscape by offering a suite of tools designed to enhance market analysis, valuation accuracy, and investment strategies.
Set up, configure, and maintain laptops, desktops, and peripherals for new and existing employees
Manage user accounts, access permissions, and login issues across systems (Active Directory, SSO, email, etc.)
Troubleshoot hardware and software problems, escalating complex issues as needed
Maintain IT asset inventory and coordinate equipment procurement
Support office infrastructure (printers, network connectivity, meeting room AV equipment)
Assist with onboarding/offboarding processes (account creation, equipment handover, access revocation)
Document common issues and solutions in a knowledge base
Assist with AWS cloud operations tasks (IAM user management, basic resource monitoring, S3 access)
Learn and grow into cloud infrastructure responsibilities over time
Requirements
2+ years experience in IT support or helpdesk role
Familiarity with Windows and macOS environments
Experience with user account management (Active Directory, Google Workspace, or similar)
Basic networking knowledge (Wi-Fi, VPN, TCP/IP)
Strong problem-solving and communication skills
Ability to prioritize and manage multiple requests
Eagerness to learn cloud technologies
Nice to Have
Experience with MDM solutions (Jamf, Intune)
Familiarity with ticketing systems (Jira, Zendesk, ServiceNow)
Basic scripting knowledge (PowerShell, Bash)
AWS exposure or certifications (Cloud Practitioner, Solutions Architect Associate)
Familiarity with infrastructure-as-code concepts
Real Estate Analytics Pte Ltd (REA) is a leading provider of data-driven insights and advanced analytics for the real estate industry. We leverage cutting-edge technologies to deliver valuable solutions that empower real estate professionals to make smarter, data-backed decisions. Our mission is to transform the real estate landscape by offering a suite of tools designed to enhance market analysis, valuation accuracy, and investment strategies.
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