Job Summary
Lead front-of-house operations as Outlet Manager, ensuring exceptional guest experiences, managing staff, and maintaining high service and hygiene standards in a dynamic food and beverage environment.
Responsibilities
Lead daily front-of-house operations by supervising floor activities, conducting pre-service briefings, and ensuring efficient dining room workflow to deliver prompt and courteous guest service
Resolve customer feedback, inquiries, and complaints professionally to maintain strong guest relationships and enhance customer satisfaction
Plan and manage staff rosters and attendance to optimize workforce scheduling and service coverage
Supervise and train service staff on service sequence, product knowledge, and hospitality standards to elevate team performance
Monitor daily sales targets and control operational costs including wastage and supplies to support financial performance
Collaborate with kitchen management to ensure seamless coordination between kitchen and floor operations
Ensure compliance with Singapore Food Agency (SFA) hygiene standards, workplace safety regulations, and internal standard operating procedures
Oversee floor inventory management, service equipment maintenance, POS reconciliation, and daily cash settlements to maintain operational accuracy
Preferred competencies and qualifications
Relevant certifications in Food Safety & Hygiene (e.g. SFA Food Safety Course) preferred
Ability to work in a fast-paced environment on rotating shifts, including weekends and public holidays
At least 5–7 years of relevant experience in food and beverage operations, with a proven track record in a supervisory or managerial front-of-house role.
Sláinte is where day meets night in the heart of Singapore. By day, enjoy a cosy café vibe with breakfast classics like bagels, toasts, and fresh salads. By evening, Sláinte transforms into a top whiskey bar in Singapore, offering a premium whiskey experience with fine whiskies, signature cocktails, and a menu of expertly charcoal-grilled dishes, pastas and mains—ideal for sophisticated dining and unwinding in style.