- 360 ORCHARD ROAD Central Region (Singapore) Singapore

Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Responsible for the daily administrative and operational support ofthe institution, including Student’s Pass applications, student contracts, FeeProtection Scheme (FPS) administration, student P-file maintenance and EduTrustdocumentation. Works closely with the academic, Sales and management teams to keep operations running smoothly andcompliant.
• Prepareand submit Student’s Pass applications, renewals, amendments and cancellationsthrough ICA’s SOLAR system.
• Collectand check supporting documents from students and agents, and follow up onapplication status.
• TrackStudent’s Pass expiry dates and remind students in advance.
• Reportstudent status changes (withdrawal, deferment, completion, non-attendance) tothe relevant authorities on time.
• Supportattendance monitoring and flag students at risk of non-compliance to thesupervisor.
• Prepareand issue student contracts using approved templates.
• Explainkey contract terms (fees, refund policy, course details) to students andagents.
• Makesure contracts are properly signed, dated and filed before the course starts.
• HandleFPS enrolment and related documentation for international students.
• Coordinatewith the finance team and the FPS provider on payments, refunds and records.
• KeepFPS records complete and ready for audits.
• Create,update and maintain student P-files, including application forms,identification and academic documents, signed contracts, fee records, Student’sPass documents and attendance records.
• Carryout regular P-file checks to make sure files are complete and consistent withthe student management system.
• Supportpreparation of records and evidence for CPE/SSG audits and EduTrustassessments.
• Followup on corrective actions arising from audit findings.
• Processstudent enrolment, registration, course changes, deferments, withdrawals andgraduation.
• Updatethe student management system accurately and handle personal data in line withPDPA.
• Prepareofficial letters, certificates and transcripts as required.
• Coordinatewith the academic team on class schedules, classroom arrangements andattendance records.
• Handlestudent and parent enquiries on administration, visas, fees and policies.
• Supportstudent events, orientation and other operational activities.
• Manageoffice supplies, vendors and general office administration.
• Prepareregular reports on enrolment, visa status and attendance for management.
• Performother duties assigned by management.
Peringatan Penting
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