- Gerbang Kampung Jawa Bayan Lepas Pulau Pinang Malaysia 11900

Lokasi Kerja
Penerangan Kerja
Kelayakan
Job Requirements
Diploma or Degree in Information Technology, Computer Science, Computer Engineering, or a related technical field.
Experience or knowledge in enterprise IT infrastructure, particularly servers, storage systems, networking equipment, and data centre solutions.
Familiarity with enterprise server platforms such as Dell PowerEdge, HPE ProLiant, Lenovo ThinkSystem, or equivalent products.
Understanding of storage technologies, including SAN, NAS, RAID, storage capacity planning, and backup solutions.
Basic to intermediate knowledge of networking technologies, including switches, routers, firewalls, VLANs, TCP/IP, and network architecture.
Understanding of virtualization technologies such as VMware vSphere, Microsoft Hyper-V, or equivalent platforms is an advantage.
Ability to interpret technical specifications, customer requirements, product datasheets, and infrastructure configurations.
Strong analytical and problem-solving skills, with the ability to translate customer requirements into practical technical solutions.
Good communication and presentation skills, with the confidence to participate in technical discussions and customer meetings.
Able to work closely with Sales Executives, technical engineers, vendors, and customers to develop suitable solutions.
Strong willingness to learn new technologies and keep up with changes in the IT infrastructure market.
Good organisational skills and attention to detail when preparing technical proposals, configurations, and Bills of Materials.
Able to manage multiple customer enquiries and support sales opportunities within agreed timelines.
Preferred Qualifications
Experience in IT presales, technical consulting, solution design, systems engineering, or enterprise IT support.
Experience supporting data centre infrastructure projects involving compute, storage, and networking solutions.
Familiarity with enterprise IT brands such as Dell Technologies, HPE, Lenovo, Cisco, Aruba, Ruckus, Ruijie, and TP-Link.
Relevant vendor certifications in servers, storage, networking, virtualization, or cloud technologies.
Experience preparing technical proposals, tender documents, solution presentations, and Bills of Materials.
Commercial awareness and the ability to balance technical requirements with customer budgets and business objectives.
Tanggungjawab
Prepare solution proposals for servers, storage, switches, routers, firewalls, and other infrastructure components.
Presales Support: Work closely with Sales Executives to support customer enquiries, identify technical requirements, and develop suitable solutions that align with customer budgets and expectations.
Customer Meetings & Presentations: Attend customer meetings, technical discussions, and presentations alongside Sales Executives to explain proposed solutions, clarify technical requirements, and address customer concerns.
Solution Comparison: Evaluate and compare technical specifications, features, performance, scalability, compatibility, and pricing across different IT hardware vendors to recommend the most appropriate solutions.
Bill of Materials (BOM): Prepare and validate technical Bills of Materials, equipment configurations, and supporting documentation for quotations, tenders, and project proposals.
Vendor Coordination: Liaise with manufacturers, distributors, and technology partners to obtain technical information, validate configurations, confirm product compatibility, and identify suitable solutions.
Proof of Concept (POC): Support proof-of-concept activities, product demonstrations, and technical presentations when required.
Technical Proposal Development: Prepare technical write-ups, solution diagrams, presentations, and supporting documents for customer proposals and tender submissions.
Project Handover: Coordinate with the technical implementation team to ensure that proposed solutions meet the agreed technical requirements and facilitate a smooth handover after project confirmation.
Industry Knowledge: Keep up to date with developments in enterprise IT infrastructure, data centre technologies, server and storage platforms, networking solutions, and emerging technologies.
Manfaat
Peringatan Penting
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