Kerja Sepenuh Masa, System Engineer (L2 - L3) – Hyper-V - Private Cloud di GOLDTECH RESOURCES PTE LTD - Maukerja

Job Overview

We are seeking experienced System Engineers to support and maintain a large-scale Microsoft Hyper-V private cloud infrastructure.

The role involves ensuring infrastructure availability, system performance, security compliance and operational stability. Successful candidates will be responsible for day-to-day system administration, incident resolution, infrastructure maintenance and technical support.

Candidates with extensive hands-on experience in Hyper-V infrastructure, complex troubleshooting and technical escalation management will be considered for the L3 position.

Key Responsibilities

• Administer, monitor and maintain a Microsoft Hyper-V private cloud environment comprising approximately 325 nodes.
• Troubleshoot and resolve infrastructure incidents affecting system availability, performance, capacity and security.
• Perform system health checks, preventive maintenance and routine infrastructure housekeeping.
• Manage virtual machine provisioning, including storage, network configuration, operating system installation and software deployment.
• Implement system patches, security updates and infrastructure configuration changes.
• Conduct vulnerability remediation, system hardening and security compliance activities.
• Investigate system incidents and support root cause analysis and corrective actions.
• Execute approved infrastructure changes, upgrades and service requests.
• Monitor hardware and software lifecycle, including End-of-Support (EOS) and End-of-Life (EOL) planning.
• Manage SSL certificate renewals, privileged account controls and configuration management database (CMDB) updates.
• Support disaster recovery exercises, infrastructure audits and compliance reviews.
• Coordinate with internal technical teams, customers and external vendors to resolve operational issues.

Job Requirements

• Diploma or Degree in Information Technology, Computer Science, Engineering or a related discipline.
• Hands-on experience administering and supporting Microsoft Hyper-V virtualization environments.
• Good knowledge of Windows Server administration, virtual machines, storage and networking fundamentals.
• Experience in infrastructure monitoring, incident management, system patching and troubleshooting.
• Familiarity with system hardening, vulnerability remediation and security best practices.
• Understanding of IT service management processes, including incident, problem and change management.
• Strong analytical, troubleshooting and communication skills.
• Able to work independently and collaborate effectively with technical teams.

Additional Requirements for L3 Candidates

Candidates with the following experience will be considered for the L3 System Engineer position:

• Extensive experience managing large-scale Microsoft Hyper-V environments.
• Strong expertise in advanced infrastructure troubleshooting, performance optimization and capacity management.
• Proven ability to resolve complex technical incidents and lead root cause investigations.
• Experience planning and executing infrastructure upgrades, migrations and major system changes.
• Strong knowledge of virtualization architecture, high availability, clustering, storage and disaster recovery.
• Ability to provide technical guidance and escalation support to L2 engineers.
• Experience preparing technical documentation, remediation reports and infrastructure improvement recommendations.

Added Advantages

• Experience supporting enterprise private cloud environments.
• Knowledge of Windows Failover Clustering and Hyper-V high availability.
• Exposure to PowerShell scripting and infrastructure automation.
• Familiarity with enterprise monitoring, backup and disaster recovery solutions.
• Relevant Microsoft infrastructure or virtualization certifications.

Please send your detailed resume in MS Word format to ************* with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability