• Posted 02-Nov-2026 (MST)
• Singapore, SGP
• Full Time

Position Overview

The Manager, Loss Prevention & Security is responsible for the strategic leadership, administration and execution of all security, loss prevention, fire life safety and emergency preparedness functions across the resort. The role safeguards guests, colleagues, contractors, visitors, company assets, information and reputation through proactive risk management, operational oversight, regulatory compliance, investigations, training, and continuous improvement initiatives. The individual ensures a safe, secure and resilient environment while supporting the luxury guest experience and protecting the resort from loss, liability and operational disruption.

The Role:

Security Operations & Resort Protection

• Lead and oversee all security operations across the resort, ensuring the highest standards of safety, asset protection and guest security.

• Develop, implement and continuously improve security policies, procedures and operational standards.

• Conduct regular patrols and inspections of all guest, public, back-of-house and perimeter areas multiple times daily to identify risks, hazards and security concerns.

• Oversee access control measures, key management, CCTV monitoring and incident response activities.

• Conduct security risk assessments, threat analyses and vulnerability reviews and implement mitigation measures.

• Manage bag checks, parcel inspections and employee screening procedures in accordance with company policy and local regulations.

• Drive initiatives to prevent theft, fraud, vandalism, workplace misconduct and asset misappropriation.

• Assure accurate Security Coverage throughout the whole resort on a 24 hour basis.

Fire Life Safety & Emergency Management

• Oversee the resort Fire Life Safety programand ensure compliance with all statutory, corporate and insurance requirements.

• Maintain emergency response plans, evacuation procedures, business continuity and crisis management protocols.

• Lead emergency preparedness exercises, drills and simulations and coordinate post-exercise reviews.

• Ensure all life safety systems including fire alarm systems, extinguishers, hydrants, emergency lighting and related equipment are regularly inspected and maintained.

• Act as a key member of the resort Emergency Response Team and incident command structure.

• Work actively alongside the Engineering team to assure that all Fire Live and Safety equipment is maintained to the highest standard.

Investigations, Compliance & Risk Management

• Lead investigations relating to security incidents, accidents, theft, fraud, guest complaints, misconduct and policy violations.

• Prepare detailed reports, maintain evidence and ensure accurate documentation.

• Monitor loss trends and claims exposure and recommend corrective actions.

• Liaise with law enforcement agencies, emergency services, government authorities and external stakeholders.

Training & Team Development

• Lead, coach and develop the Security team to ensure high levels of performance, professionalism and service excellence.

• Design and deliver onboarding and training programsfor all newly hired Security team members.

• Actively participate in the training and awareness of operational departments on loss prevention, security awareness, fire life safety, fraud prevention, workplace safety and asset protection.

• Partner with department heads to build a culture of vigilance and accountability to protect the resort against claims, losses and reputational risk.

• Identify capability gaps, succession opportunities and development plans for team members

Manage Team

• Review talent capability and develop high potential employees for the department

• Identify training needs of the department and implement a training plan in conjunction with the department heads to close gaps

• Support and actively participate in the planning and execution of the hotel's overall staff development and retention efforts

• Assure all Risk Assessments and SOP's are up to date

• Minimum Diploma qualification
• Minimum 3 years of supervisory experience in security operations
• Well-versed with safety and security
• Vigilant and decisive
• Firm and assertive
• Has an eye for detail
• Possess excellent leadership and effective communication skills