Kerja Sepenuh Masa, Merchandising Executive di Club21 Federal Territory - Maukerja

Are you detail-oriented, analytical, and passionate about fashion, retail and merchandising?

We’re looking for a Merchandising Executive to join our team and support the end-to-end merchandising operations, from order processing and shipment coordination to stock monitoring and sales analysis.

Duties and Responsibilities:

Purchase Orders

• Transferring of orders from buyer’s records to warehouse purchase orders and distributing to warehouse and outlets accordingly.
• Coordinate the end-to-end order processing based on confirmed buying decisions from the centralised buying team, ensuring orders are accurately captured and processed within the required timelines.
• To analyse buy into classification categories.
• To create Buy Status Report and update regularly.
• To key in orders accurately upon receipt of order confirmation.

Proforma Invoices / Order Confirmation / Cancellations

• To ensure all P/F invoices correspond with original order and liaise with Accounts for necessary payment.
• To pre-alert warehouse / outlets or any noted cancellations.
• Verify order confirmations against approved orders and promptly highlight any discrepancies to the relevant Buyer / Merchandising Manager.
• Coordinate with suppliers on order amendments, adjustments and cancellations as instructed by the centralised buying team.

Shipments

• To negotiate and confirm payment terms, liaise with Accounts Dept.
• To follow-up and chase suppliers for late deliveries.
• To enforce discounts / cancellations for non-performance / late deliveries
• To provide information for and update shipment status report regularly.
• To monitor and alert suppliers for forward season shipments in order to ensure early deliveries.
• To liaise with forwarders to advise on each season shipments and relevant priority listing.
• Coordinate closely with the centralised buying team, suppliers, Accounts, warehouse and outlets on shipment status and delivery requirements.
• Monitor confirmed delivery schedules and proactively follow up with suppliers on pending, delayed or incomplete shipments.
• Escalate potential delays or supply issues to the Buyer / Merchandising Manager and relevant stakeholders to minimise impact on store availability.

Warehouse

• To liaise with warehouse to control excess stock / short shipments and alert suppliers / outlet accordingly.
• To prioritize clearance of shipments from warehouse to stores in co-ordination with all Assistant Buyers / Buyers.
• Follow up on discrepancies between ordered, shipped and received quantities and coordinate with suppliers and warehouse on necessary resolution.

Pricing

• To liaise with Assistant Buyer / Buyer on pricing, using either recommended prices or system retail prices according to mark-up confirmed by Accounts.
• To provide necessary documentation to advise warehouse of retail prices.

Sales Reports

• To collect weekly and monthly reports from outlets in order to update weekly sales report.
• To provide sales analysis and reports to principal suppliers as and when requested.
• To provide necessary analytical back-up to Buyers for buying trips and retail comparison purposes.
• To handle all store complaints regarding stocks received – workmanship, customer returns etc.
• Provide timely and accurate analytical support to the centralised buying team to assist with future ordering and merchandise planning.

Damaged Stocks

• To inspect faulty stocks to ascertain extend and cause of damage.
• To correspond with supplier, negotiating for claim of full credit or replacement as necessary.
• To keep track of damaged stock form numbers for each shop for accounting purposes.
• Follow up with suppliers on outstanding claims, credits or replacements and maintain proper records until resolution.

General Duties

• Filling of all documentation following buying trips
• Keeping abreast of re-orders from outlets, monitoring delivery progress and submitting these requests to suppliers.
• General correspondence to suppliers on price enquiries, customer special requests etc.
• General support to the Assistant Buyers, Buyers and Brand Managers.

Others

• To undertake ad-hoc projects assigned by the management of the company.

Requirements:

• Diploma in Merchandising, Fashion Management or equivalent
• Minimum 1 year of relevant working experience in similar role preferred
• Proficient in MS Excel and Office
• Strong numeric and analytical skills
• Good communication and interpersonal skills
• Sense of urgency flexibility ability to multi-task
• Ability to communicate effectively with internal stakeholders, suppliers, warehouse and other relevant parties.
• Experience in retail, fashion or merchandising operations will be an advantage.

If this seems like a perfect fit for your career, please hit the "APPLY" button and we will get back to you if you are shortlisted!

Can’t wait to have you on the team! :)