- Woodlands North Region (Singapore) Singapore
Kerja Sepenuh Masa IT Engineer – Lab - Manufacturing | Windows, SCCM, IT Support, Regulated Environments >> regional IT System Integrator, Gaji tinggi SGD 7,400 di THE HACENS TALENT PTE. LTD. North Region (Singapore) - Maukerja
IT Engineer – Lab - Manufacturing | Windows, SCCM, IT Support, Regulated Environments >> regional IT System Integrator
THE HACENS TALENT PTE. LTD.
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
YOUR NEW JOB
IT Engineer providing Tier 2/3 IT support for lab & manufacturing systems in a regulated environment.
This is a 12-month renewable contract, based at the client’s Woodlands site, working Mon–Fri, 8am–5pm onsite. Some after-hours standby may be required.
WHAT YOU’LL BE DOING
Support lab & manufacturing systems, resolving Tier 2/3 issues
Manage ServiceNow incidents & SLA-related issues
Deploy software, patches & security tools using SCCM
Troubleshoot complex Windows, Linux & infrastructure issues
Perform root-cause analysis & support incident investigations
Maintain system documentation, configurations & audit records
Support IT projects across global & regional teams
Create work instructions, test plans & knowledge articles
WHAT IS NEEDED FROM YOU
6+ years in desktop, end-user or IT infrastructure support
Required: experience in biotechnology, pharmaceutical, laboratory or other regulated environments
Strong Windows & Windows Server experience
Experience with Linux & cloud services
SCCM or similar endpoint management tools
System patching, software deployment & incident management
Knowledge of AD, DHCP, DNS, GPO, file sharing, databases, networks & firewalls
PowerShell, SQL or similar scripting experience
Good problem-solving & stakeholder communication skills
WHAT WILL MAKE YOU STAND OUT
ITIL experience
Microsoft certification
Experience supporting global lab or manufacturing environments
Strong understanding of compliance requirements in regulated environments
The Hacens Talent is a Singapore-based recruitment and staffing firm that provides permanent recruitment, contract staffing and Employer of Record (EOR) solutions. It supports companies in sourcing and managing talent across Singapore and the Philippines, with particular experience in technology, cybersecurity, financial services and corporate functions.
IT Engineer providing Tier 2/3 IT support for lab & manufacturing systems in a regulated environment.
This is a 12-month renewable contract, based at the client’s Woodlands site, working Mon–Fri, 8am–5pm onsite. Some after-hours standby may be required.
WHAT YOU’LL BE DOING
Support lab & manufacturing systems, resolving Tier 2/3 issues
Manage ServiceNow incidents & SLA-related issues
Deploy software, patches & security tools using SCCM
Troubleshoot complex Windows, Linux & infrastructure issues
Perform root-cause analysis & support incident investigations
Maintain system documentation, configurations & audit records
Support IT projects across global & regional teams
Create work instructions, test plans & knowledge articles
WHAT IS NEEDED FROM YOU
6+ years in desktop, end-user or IT infrastructure support
Required: experience in biotechnology, pharmaceutical, laboratory or other regulated environments
Strong Windows & Windows Server experience
Experience with Linux & cloud services
SCCM or similar endpoint management tools
System patching, software deployment & incident management
Knowledge of AD, DHCP, DNS, GPO, file sharing, databases, networks & firewalls
PowerShell, SQL or similar scripting experience
Good problem-solving & stakeholder communication skills
WHAT WILL MAKE YOU STAND OUT
ITIL experience
Microsoft certification
Experience supporting global lab or manufacturing environments
Strong understanding of compliance requirements in regulated environments
The Hacens Talent is a Singapore-based recruitment and staffing firm that provides permanent recruitment, contract staffing and Employer of Record (EOR) solutions. It supports companies in sourcing and managing talent across Singapore and the Philippines, with particular experience in technology, cybersecurity, financial services and corporate functions.
Peringatan Penting
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