Kerja Sepenuh Masa, Executive, Industrial and Employee Relations di OBYU Sarawak - Maukerja

About the Role

The role is responsible for managing industrial and employee relations matters, ensuring compliance with Malaysian employment laws and the Sarawak Labour Ordinance, handling disciplinary and grievance cases, supporting dispute resolution processes, and maintaining harmonious employer-employee relationships. The role provides expert advice to management on employment legislation, workplace investigations, disciplinary actions, and Industrial Relations proceedings while promoting a positive and productive work environment.

Responsibilities

Industrial Relations (IR)

• Advise management on compliance with Malaysian employment laws, including the Employment Act 1955, Sarawak Labour Ordinance, Industrial Relations Act 1967, and other relevant legislation.
• Manage disciplinary cases including misconduct investigations, issuance of show-cause letters, suspension notices, warning letters, and termination procedures.
• Conduct domestic inquiries (DI), prepare case documentation, witness statements, and investigation reports.
• Handle employee grievances, disputes, appeals, and conflict resolution matters.
• Liaise with trade unions and employee representatives on industrial relations issues.
• Support collective bargaining negotiations and implementation of collective agreements where applicable.
• Monitor developments in employment legislation and recommend policy updates.

Industrial Court & Statutory Representation

• Prepare and coordinate documentation for Industrial Court, Labour Office (JTK), and Industrial Relations Department (JPP) proceedings.
• Attend conciliatory meetings, mediation sessions, and labor dispute hearings.
• Represent the company at Labour Department inquiries and Industrial Relations Department meetings.
• Work closely with legal counsel in preparing witness statements, case files, documentary evidence, and court submissions.
• Coordinate the attendance of company witnesses during hearings and court proceedings.
• Track and manage ongoing litigation, employment disputes, unfair dismissal claims, and labor complaints.
• Maintain records of court cases and provide management with regular status updates.

Employee Relations (ER)

• Foster a positive and productive workplace culture through effective employee engagement initiatives.
• Provide guidance and counseling to managers and employees on workplace issues and employment matters.
• Manage workplace conflict resolution and mediation activities.
• Conduct exit interviews and analyze turnover trends to identify improvement opportunities.
• Support employee welfare, engagement, and retention programs.
• Participate in organizational change management and employee communication initiatives.

Policy, Governance & Compliance

• Review and update HR policies, procedures, and employee handbook to ensure legal compliance.
• Ensure fair and consistent application of disciplinary procedures and company rules.
• Maintain confidential employee records and IR/ER case files.
• Conduct audits to ensure compliance with internal HR policies and statutory requirements.

Advisory & Training

• Provide coaching and guidance to managers on managing disciplinary and performance issues.
• Conduct training on employee conduct, workplace ethics, grievance handling, and employment law awareness.
• Promote best practices in employee relations and industrial harmony.

Qualifications

• Bachelor's Degree in Human Resource Management, Industrial Relations, Law, Business Administration, or related discipline.
• Minimum 3-5 years of experience in Industrial Relations, Employee Relations, or Human Resources.
• Practical experience handling disciplinary investigations, domestic inquiries, and employment dispute cases.
• Experience attending Labour Office, Industrial Relations Department, or Industrial Court proceedings is highly preferred.
• Knowledge of Malaysian labor and employment legislation.