- Singapore
Kerja Sepenuh Masa IT Support Engineer (System - Infrastructure), Gaji tinggi SGD 4,500 di Hai Leck Engineering Pte Ltd - Maukerja
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
We are seeking a a hands-on System Engineer to manage and maintain the company’s IT infrastructure, including servers, virtualisation, networks, firewalls and Microsoft 365.
The role involves ensuring system availability, infrastructure security, backup and recovery, as well as providing Level 1 and Level 2 technical support, managing endpoints and IT assets, and maintaining IT documentation.
The ideal candidate should have strong systems administration, network troubleshooting and IT security skills, with the ability to work independently and collaborate with internal teams and external vendors.
Key Responsibilities
1. Systems and Server Administration
Manage and troubleshoot Active Directory (AD), Group Policy Objects (GPOs), Domain Name System (DNS), and Dynamic Host Configuration Protocol (DHCP) services
Maintain VMware ESXi and virtual machines
Perform routine system maintenance, patching, firmware upgrades and security updates
Monitor server performance, storage and backups, and perform recovery testing
Investigate system issues and coordinate with vendors when required
2. Cloud and Microsoft 365 Administration
Manage Microsoft 365 user accounts, licences, access and onboarding/offboarding
Manage and troubleshoot Exchange Online, Microsoft Teams, SharePoint access and configuration issues
Maintain Microsoft 365 security controls, including Multi-Factor Authentication (MFA) and relevant access policies
Monitor email security, investigate suspicious activities, and manage email protection
Ensure compliance with IT security and operational requirements
3. Network and Firewall Security Management
Manage and maintain Fortinet FortiGate firewalls, including firewall policies, SSL VPN and threat prevention
Manage and troubleshoot network equipment, including routers, switches, network-attached storage (NAS), and related equipment
Configure and troubleshoot VLANs and network connectivity
Monitor network performance and resolve connectivity issues
Review network access and firewall rules, and coordinate with vendors when necessary
Coordinate with service providers, vendors and technical teams to resolve network issues
4. Endpoint Management and Technical Support
Provide Level 1 and Level 2 support for desktop, laptop, hardware, software, printing and network issues
Set up and deploy workstations, including operating system imaging, software installation, configuration
Manage the central Endpoint Detection and Response (EDR) solution to support endpoint security and threat detection
Support IoT devices, including TMS machines, and manage company device issuance and configuration
Maintain IT asset inventory and ensure devices comply with security standard
Troubleshoot recurring issues and implement solutions to improve system reliability and user experience
5. IT Documentation and Asset Management
Maintain IT documentation, including system configurations, network diagrams and standard operating procedures
Track IT equipment issuance, movement, returns and inventory
Maintain records of hardware, software licences, warranties and other IT assets
Document system changes, maintenance activities and incident resolutions
Ensure IT records are accurate and up to date for audits, troubleshooting and infrastructure planning
6. General IT Operations and Security
Perform routine infrastructure checks and preventive maintenance to minimise disruptions
Support IT security, vulnerability remediation, access reviews and compliance requirements
Participate in infrastructure upgrades, system migrations, and technology implementation projects as required
Coordinate with internal stakeholders and external vendors on maintenance and technical issues
Recommend improvements to infrastructure performance, reliability, security and operational efficiency
Job Requirements
Diploma or Degree in Information Technology, Computer Science, Network Engineering, or a related discipline
3-5 years of hands-on experience in IT infrastructure administration, systems engineering, or technical support
Practical experience administering Active Directory, Group Policy, DNS, DHCP, and Windows Server environments
Hands-on experience with VMware ESXi and virtual machine administration
Working knowledge of Microsoft 365 administration, including Exchange Online, Teams, SharePoint, user licensing, and access management
Experience configuring and troubleshooting firewalls, preferably Fortinet FortiGate, including firewall policies and VPN access
Familiarity with enterprise network equipment, including routers, switches, VLANs, and NAS devices
Experience with backup and recovery procedures, OS patching, firmware upgrades, and infrastructure maintenance
Knowledge of endpoint security and EDR solutions, workstation deployment, imaging, and IT asset management
Strong troubleshooting, analytical, and problem-solving skills
Good communication and documentation skills, with the ability to work independently and collaboratively
Proactive, organised, and able to manage multiple technical tasks while maintaining service quality
Be a part of our diverse family at Hai Leck, embracing each other as you discover your unique career potential and find your perfect fit with us. We are committed to unlocking your potential and guiding you to success. Our employees are valued down to their skills, and we are committed to training them and expanding their knowledge.
We would be pleased to welcome you at our family in Hai Leck if you are a suitable member.
Interested candidates are invited to apply online with a comprehensive resume, via the
Apply
button.
We regret that only shortlisted candidates will be notified. Thank you for applying.
Established in 1975 and listed on the mainboard of the SGX in 2008, Hai Leck Group of Companies is one of Singapore’s leading integrated provider of engineering, procurement and construction services (EPC) to the oil and gas, petrochemical, pharmaceutical and utilities industries. Most of the major oil companies in Singapore are our clients.
The Group attributes its success today to its pool of skilful, experienced and committed workforce, and the Group’s firm belief in providing challenges and opportunities for employees to develop their potential to the fullest.
Be a part of our diverse family at Hai Leck, embracing each other as you discover your unique career potential and find your perfect fit with us. We are committed to unlocking your potential and guiding you to success. Our employees are valued down to their skills, and we are committed to training them and expanding their knowledge.
We would be pleased to welcome you at our family in Hai Leck if you are a suitable member.
Email us at
*************
now!
The role involves ensuring system availability, infrastructure security, backup and recovery, as well as providing Level 1 and Level 2 technical support, managing endpoints and IT assets, and maintaining IT documentation.
The ideal candidate should have strong systems administration, network troubleshooting and IT security skills, with the ability to work independently and collaborate with internal teams and external vendors.
Key Responsibilities
1. Systems and Server Administration
Manage and troubleshoot Active Directory (AD), Group Policy Objects (GPOs), Domain Name System (DNS), and Dynamic Host Configuration Protocol (DHCP) services
Maintain VMware ESXi and virtual machines
Perform routine system maintenance, patching, firmware upgrades and security updates
Monitor server performance, storage and backups, and perform recovery testing
Investigate system issues and coordinate with vendors when required
2. Cloud and Microsoft 365 Administration
Manage Microsoft 365 user accounts, licences, access and onboarding/offboarding
Manage and troubleshoot Exchange Online, Microsoft Teams, SharePoint access and configuration issues
Maintain Microsoft 365 security controls, including Multi-Factor Authentication (MFA) and relevant access policies
Monitor email security, investigate suspicious activities, and manage email protection
Ensure compliance with IT security and operational requirements
3. Network and Firewall Security Management
Manage and maintain Fortinet FortiGate firewalls, including firewall policies, SSL VPN and threat prevention
Manage and troubleshoot network equipment, including routers, switches, network-attached storage (NAS), and related equipment
Configure and troubleshoot VLANs and network connectivity
Monitor network performance and resolve connectivity issues
Review network access and firewall rules, and coordinate with vendors when necessary
Coordinate with service providers, vendors and technical teams to resolve network issues
4. Endpoint Management and Technical Support
Provide Level 1 and Level 2 support for desktop, laptop, hardware, software, printing and network issues
Set up and deploy workstations, including operating system imaging, software installation, configuration
Manage the central Endpoint Detection and Response (EDR) solution to support endpoint security and threat detection
Support IoT devices, including TMS machines, and manage company device issuance and configuration
Maintain IT asset inventory and ensure devices comply with security standard
Troubleshoot recurring issues and implement solutions to improve system reliability and user experience
5. IT Documentation and Asset Management
Maintain IT documentation, including system configurations, network diagrams and standard operating procedures
Track IT equipment issuance, movement, returns and inventory
Maintain records of hardware, software licences, warranties and other IT assets
Document system changes, maintenance activities and incident resolutions
Ensure IT records are accurate and up to date for audits, troubleshooting and infrastructure planning
6. General IT Operations and Security
Perform routine infrastructure checks and preventive maintenance to minimise disruptions
Support IT security, vulnerability remediation, access reviews and compliance requirements
Participate in infrastructure upgrades, system migrations, and technology implementation projects as required
Coordinate with internal stakeholders and external vendors on maintenance and technical issues
Recommend improvements to infrastructure performance, reliability, security and operational efficiency
Job Requirements
Diploma or Degree in Information Technology, Computer Science, Network Engineering, or a related discipline
3-5 years of hands-on experience in IT infrastructure administration, systems engineering, or technical support
Practical experience administering Active Directory, Group Policy, DNS, DHCP, and Windows Server environments
Hands-on experience with VMware ESXi and virtual machine administration
Working knowledge of Microsoft 365 administration, including Exchange Online, Teams, SharePoint, user licensing, and access management
Experience configuring and troubleshooting firewalls, preferably Fortinet FortiGate, including firewall policies and VPN access
Familiarity with enterprise network equipment, including routers, switches, VLANs, and NAS devices
Experience with backup and recovery procedures, OS patching, firmware upgrades, and infrastructure maintenance
Knowledge of endpoint security and EDR solutions, workstation deployment, imaging, and IT asset management
Strong troubleshooting, analytical, and problem-solving skills
Good communication and documentation skills, with the ability to work independently and collaboratively
Proactive, organised, and able to manage multiple technical tasks while maintaining service quality
Be a part of our diverse family at Hai Leck, embracing each other as you discover your unique career potential and find your perfect fit with us. We are committed to unlocking your potential and guiding you to success. Our employees are valued down to their skills, and we are committed to training them and expanding their knowledge.
We would be pleased to welcome you at our family in Hai Leck if you are a suitable member.
Interested candidates are invited to apply online with a comprehensive resume, via the
Apply
button.
We regret that only shortlisted candidates will be notified. Thank you for applying.
Established in 1975 and listed on the mainboard of the SGX in 2008, Hai Leck Group of Companies is one of Singapore’s leading integrated provider of engineering, procurement and construction services (EPC) to the oil and gas, petrochemical, pharmaceutical and utilities industries. Most of the major oil companies in Singapore are our clients.
The Group attributes its success today to its pool of skilful, experienced and committed workforce, and the Group’s firm belief in providing challenges and opportunities for employees to develop their potential to the fullest.
Be a part of our diverse family at Hai Leck, embracing each other as you discover your unique career potential and find your perfect fit with us. We are committed to unlocking your potential and guiding you to success. Our employees are valued down to their skills, and we are committed to training them and expanding their knowledge.
We would be pleased to welcome you at our family in Hai Leck if you are a suitable member.
Email us at
*************
now!
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