Marketing Officer – Local Store Marketing (F&B)
Full-Time
Job Purpose
The Marketing Officer – Local Store Marketing (LSM) is responsible for planning, executing, and monitoring all outlet-level marketing initiatives across the company’s F&B outlets. This role ensures optimal utilisation of in-store and external outlet spaces for promotional activities, drives sales growth at outlet level, and maintains brand consistency across all locations.
Key Responsibilities
1. Local Store Marketing Strategy & Planning
- Develop and implement monthly Local Store Marketing (LSM) plans for all outlets.
- Customise marketing initiatives based on outlet demographics, location type, and customer profile.
- Plan and execute seasonal and festive campaigns in coordination with HQ marketing.
- Identify opportunities to drive traffic and repeat purchases at outlet level.
2. In-Store Marketing & Visual Execution
- Plan, coordinate, and oversee production of marketing materials including posters, buntings, tent cards, menu highlights, table stickers, window decals, and other POSM materials.
- Ensure effective placement of marketing materials at high-visibility zones (entrance, cashier counter, pick-up area, tables, waiting areas, etc.).
- Ensure all outlets comply with brand visual merchandising standards.
- Conduct regular outlet audits to ensure proper display and material maintenance.
3. Space Optimisation & Marketing Utilisation
- Strategically maximise the use of outlet space for promotional and upselling purposes.
- Propose creative initiatives to convert underutilised spaces into marketing opportunities.
- Implement upsell messaging at key customer touchpoints (queue areas, counters, packaging, digital screens).
4. Campaign Coordination & Rollout
- Liaise with designers, suppliers, and printing vendors to ensure timely production and installation of marketing materials.
- Coordinate campaign rollout timelines to ensure simultaneous execution across all outlets.
- Ensure materials are delivered and installed before campaign launch dates.
5. Outlet Communication & Implementation Support
- Brief outlet managers on campaign objectives, mechanics, and execution requirements.
- Provide clear marketing implementation guidelines and checklists to outlet teams.
- Work closely with Operations to ensure smooth campaign execution.
6. Performance Monitoring & Reporting
- Track sales performance of promotional items and outlet-level sales uplift.
- Analyse campaign effectiveness and return on investment (ROI).
- Prepare monthly LSM performance reports for management review.
- Recommend improvements based on data analysis.
7. Community & Local Partnerships
- Develop partnerships with nearby offices, schools, residential areas, and community groups.
- Organise local activations, sampling activities, or mini-events to increase brand visibility.
8. Budget Management
- Manage and control Local Store Marketing budget allocation.
- Negotiate with vendors for cost-effective production.
- Monitor marketing expenditure to ensure cost efficiency.
Key Performance Indicators (KPIs)
- Outlet-level sales growth
- Promotional item sell-through rate
- Upsell conversion rate improvement
- Campaign rollout timeliness
- Brand compliance score across outlets
- LSM campaign ROI
Qualifications & Requirements
Education:
- Diploma or Bachelor’s Degree in Marketing, Business Administration, or related field.
Experience:
- Minimum 2–3 years of experience in retail or F&B marketing.
- Experience managing multi-outlet marketing initiatives is an advantage.
Skills & Competencies:
- Strong visual merchandising and space planning sense.
- Good project management and coordination skills.
- Analytical and data-driven mindset.
- Strong communication and stakeholder management skills.
- Ability to work independently and manage multiple outlets simultaneously.
Pay: RM4,000.00 - RM5,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Work Location: In person