Kerja Sepenuh Masa Junior - Senior HR Executive (HR Operations), Gaji tinggi MYR 4,000 di City University Malaysia Selangor - Maukerja

Junior HR Executive / Senior HR Executive

The HR Executive / Senior HR Executive delivers hands-on operational and administrative support for academic and non-academic staff within a collaborative higher education environment.

This hands-on role involves managing manual data systems, physical paperwork, and digital directories efficiently.Job placement at the Executive or Senior Executive level will depend on the candidate's years of experience and core competencies. Senior-level hires are expected to take independent process ownership and mentor junior team members.

Key Responsibilities

1. HR Operations & Lifecycle Management

• Daily Administration: Execute day-to-day HR administrative tasks and operational support efficiently across the entire employee lifecycle.
• Records Management: Maintain, audit, and organize physical personnel files and digital directories, ensuring all documentation strictly adheres to university policies.
• Front-Line Support: Serve as the first point of contact for routine inquiries from academic and non-academic staff, resolving issues directly or escalating complex cases.
• [Senior Level Only] Oversee filing system architecture, ensure data compliance (PDPA), and lead initiatives to transition manual records into structured digital repositories.

2. Contract Administration & Documentation

• Drafting Agreements: Prepare standard Letters of Appointment (LOAs) and contracts using established university templates for academic, administrative, Adjunct, and intern roles.
• Compliance Checks: Manually verify files for missing attachments (e.g., certified certificates, reference checks, CVs) before routing through internal signature approval loops.
• Tenure Tracking: Monitor contract expiry dates via tracking spreadsheets and ensure timely renewal or cessation reminders are issued to staff and Heads of Departments (HODs).
• [Senior Level Only] Handle complex or non-standard employment contracts, manage high-level HOD stakeholder escalations regarding contract delays, and vet drafted letters for accuracy.

3. Scholarship Verification & Manual Tracking

• Application Processing: Cross-check and process student and staff scholarship applications by manually verifying academic and eligibility documents.
• Master Sheets: Maintain organized master tracking spreadsheets to log internal/external scholarship milestones, criteria compliance, and disbursement timelines.
• Follow-ups: Systematically track and collect pending renewal documents to avoid gaps in funding or compliance.

4. Appraisal Support & Health Insurance Coordination

• Performance Cycles: Distribute, collect, and track annual performance appraisal forms across all university departments, actively chasing missing submissions.
• Medical Claims: Process medical and panel clinic claims by reviewing manual receipts, logging invoices, and coordinating directly with insurance providers.
• Staff Guidance: Address staff inquiries regarding panel clinic locations, coverage limits, and standard medical insurance policies.

5. Data Reporting & Audit Readiness

• Operational Reporting: Consolidate data fields, format tracking sheets, and prepare accurate operational reports for management review.
• Audit Retrieval: Physically locate, review, and retrieve requested files or documentation to ensure flawless support during internal and external university audits.

Job RequirementsExperience & Education

• For Executive Level: 2–3 years of working experience in HR operations or general office administration.
• For Senior Executive Level: 4–6 years of dedicated experience in HR operations, preferably within a higher education or regulatory environment.
• A Diploma or Bachelor’s Degree in Human Resource Management, Business Administration, or a related field.

Technical Skills & Capabilities

• Data & Tools: Good proficiency in Microsoft Excel (data entry, sorting, basic tracking formulas, VLOOKUP) and Microsoft Word.
• Manual System Operations: Highly efficient and skilled in handling heavy physical paperwork, manual data management, and meticulous filing routines.
• Attention to Detail: Exceptional precision to catch gaps in manual data logs, missing contract attachments, or inconsistencies in scholarship applications.

Language

• Professional written and spoken communication proficiency in English and Bahasa Malaysia to support diverse internal and external stakeholders.

Job Type: Permanent

Pay: RM2,500.00 - RM4,000.00 per month

Benefits:

• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development

Work Location: In person