Job Summary
Partner with senior business leaders and Local Business Units (LBUs) to translate business priorities into effective people strategies and solutions across talent, succession, workforce planning, organisation effectiveness, performance, reward and employee relations.
Provide HR advice and corporate steer, bringing an enterprise perspective to complex people and organisational matters.
Strengthen governance across LBUs, ensuring alignment with HR Guidelines, Processes and Standards (GPS), HR frameworks and applicable local requirements.
Anticipate and address workforce and organisational priorities, using people insights and sound judgement to identify issues, connect implications and drive solutions through to resolution.
Roles & Responsibilities:
A trusted advisor and partner to business leaders, providing guidance and support on all HR-related matters.
Collaborate with senior management to translate business priorities into clear, actionable people strategies and interventions.
Partner with leaders and HR teams to review leadership succession plans by assessing talent readiness, ensuring alignment with organizational priorities, to provide objective, actionable recommendations that strengthen the leadership pipeline.
Advance organisation effectiveness through strategic workforce planning, operating model and organisation reviews, engagement and productivity initiatives.
Address employee relations issues, performance management and employee development needs.
Advise on complex employee relations, performance and development matters, including investigations and disciplinary actions where required.
Analyze HR metrics and trends to identify areas for improvement and recommend appropriate actions.
Regional / LBU Partnership
Advise, challenge and coach LBU HR teams, balancing appropriate local autonomy with Group standards and governance.
Ensure effective application of HR policies, GPS and frameworks across LBUs, taking account of applicable local requirements.
Provide oversight of key people processes including salary budgets, performance outcomes, compensation planning, OPR and People KPIs, addressing exceptions and escalations.
Connect Group HR expertise with LBU needs, bringing together the right stakeholders and driving cross-market people matters to resolution.
Lead or contribute to people priorities and special projects requiring coordination across LBUs, Group functions or HR disciplines.
Group Office Support
Serve as the HR partner and primary point of contact for supported Group Office senior leaders and their teams.
Provide advice on employee and manager matters, ensuring sound judgement and consistent application of HR frameworks.
Lead the resolution of complex employee matters, grievances and complaints, ensuring appropriate investigation, governance and escalation.
Oversee critical employee lifecycle activities, including onboarding and offboarding, with strong process governance.
Minimum Job Requirements:
University graduate
At least 12 years of relevant HR experience, with significant HR business partnering experience and demonstrated ability to advise senior stakeholders on strategic and complex people matters.
Strong business judgement, analytical capability and problem-solving skills, with the ability to synthesize complex information and develop independent recommendations.
Strong stakeholder management and influencing skills, with the confidence to constructively challenge senior leaders.
Demonstrated ability to operate effectively across markets and functions, navigate ambiguity, and manage competing priorities.
Resilient, adaptable and effective under pressure.
The roots of today’s AIA Group can be traced to 1919 when entrepreneur Cornelius Vander Starr established his first insurance business in Shanghai, China. What followed was pioneering growth, securing AIA’s position as the largest independent publicly listed pan-Asian life insurance group — spanning 18 markets and serving the holders of more than 41 million individual policies and 17 million group scheme members. AIA is based in Hong Kong and is listed on the Main Board of The Stock Exchange of Hong Kong Limited under the stock codes “1299” for HKD counter and “81299” for RMB counter with American Depositary Receipts (Level 1) traded on the over-the-counter market under the ticker symbol “AAGIY”.
AIA’s contributions have supported social and economic progress across Asia, while also advancing the reach and impact of life insurance across the region. We also take pride in the long-term relationships we have developed with our customers and agents that in many cases have continued for generations.
The insurance industry plays an important role in addressing the sustainability challenges our communities face. With this in mind, AIA’s ambition is to be a global industry leader in Environmental, Social, Governance (ESG), shaping a sustainable future for the communities we serve and creating long-term value for our stakeholders.
For more than a century, AIA has strived to make a significant, positive impact for our customers and communities across Asia. As we look to the future, this commitment is reinforced by our Purpose: to help millions of people live Healthier, Longer, Better Lives. Our Purpose guides the decisions we make and the actions we take as an organization — empowering and enabling people to understand and manage their health, while meeting their long-term savings and protection needs. Helping create a healthier Asia is one of the most important and valuable things we can do for our communities, today and tomorrow.
If you believe in making a difference and shaping a healthier, more sustainable future for everyone, join our team!
Visit our career website for a rewarding career opportunity *************