Kerja Sepenuh Masa Assistant Store Manager, Gaji tinggi MYR 5,000 di HEYTEA MALAYSIA Federal Territory - Maukerja

• To work closely with the Store Manager on quality and cost control
• To implement service standards and procedures and ensure that they are achieved and followed by proper training, supervision, and control
• To ensure performs duties in accordance with store policy, standards, and local regulations
• Regularly reviewing store operations to identify any deviations and working closely with the team to address and rectify them promptly
• Implements a daily, weekly and monthly checklist for all subordinates. Ensures proper follow-up to attain maximum quality and efficiency
• To ensure efficient store training and a smooth process for new onboarding staff on the policies, tasks, procedures and standards to ensure the highest standard of service and enforcement of standard operating procedures in place
• Working closely with the training team to identify training needs, comply and update training materials & operational guidelines. Ensuring effective communication channels are established to disseminate operational updates, policy changes, and important announcements to store teams
• To work closely with HR Department for any issues related to HR policy, new recruitments, staff attendance within the timeline
• Administers staff schedules to minimize overtime payment in coordination with staff
• To consult and issue Incident Report (HR or Cash Handling) for any misconduct action happens at the store
• To motivates staff to achieve the highest standard of service and guest satisfaction
• Handles guest complaints to the satisfaction of all parties. Notifies the Store Manager if assistance is required
• Maintain regular and effective communication with other departments to ensure the smooth operation of the outlet
• To fully take charge in taking accurate monthly physical stock count, portion control in preparation of foods items, wastages recordings & control

Pay: RM3,500.00 - RM5,000.00 per month

Work Location: In person