Kerja Sepenuh Masa Front of House Manager, Gaji tinggi SGD 4,300 di Table Of Grace - Maukerja

Job Summary

Lead the guest-facing operation, service team, and shift execution to deliver genuine hospitality, speed, accuracy, cleanliness, and a strong guest experience.

Responsibilities

Lead, coach, and develop Front of House Team Members, Trainers, and Shift Leaders to enhance team performance and service quality

Cultivate a culture of genuine hospitality by modeling and reinforcing exceptional guest service behaviors

Ensure order accuracy, speed of service, and cleanliness to consistently deliver an excellent guest experience

Manage shift deployment, service flow, and manpower planning to optimize operational efficiency

Resolve guest concerns professionally and promptly to maintain high satisfaction levels

Train and develop team members on Chick-fil-A service standards and operational procedures to uphold brand consistency

Monitor restaurant appearance and dining area cleanliness to ensure a welcoming environment

Foster strong collaboration between Front of House and Back of House teams to support seamless operations

Support recruitment, onboarding, and retention of talent to build a capable and motivated workforce

Drive continuous improvement initiatives and meet restaurant performance goals through data-driven actions

Table of Grace Pte Ltd is the authorised franchisee of Chick-fil-A in Singapore and will operate the brand’s third restaurant in the country. Guided by Chick-fil-A’s legacy of service and care, we are committed to delivering exceptional hospitality, great food, and meaningful community impact in Singapore.