The
Sales Admin Assistant
is responsible for supporting the sales team by managing order fulfilment processes, maintain customer relationships, and ensuring accurate documentation. This role plays a critical part in enhancing customer satisfaction and operational efficiency.
Key Responsibilities
Oversee the accurate and timely processing of sales orders, discounts and return documentation
Maintain and update customer listings in the system to ensure accuracy
Understand customer needs and provide assistance throughout the order fulfilment process
Build and maintain strong key account relationships, actively engage with customers to offer tailored support
Handle customer inquiries, providing solutions and gathering feedback to the Sales Team and other relevant functions
Update inventory levels or sales related document to customer ERP portal
Provide assistance in ongoing review records and information to determine effectiveness of work process and procedures
Support continuous work improvement activities and performance improvement strategies
Any other ad-hoc assigned by the manager
Job Requirements
Prior experience in sales administration or a related role is preferred.
Strong organizational skills and attention to detail
Strong interpersonal abilities to build and maintain relationships
Self-motivated with a proactive, results driven approach
Ban Leong is a brand name in the technology products distribution industry since 1993. Headquartered in Singapore, we distribute a diverse range of I.T accessories, multimedia and data storage products in both commercial and consumer segments. Leveraging on our 27-year brand history, we have successfully re-positioned and strengthened our brand as a name synonymous with innovative, fashionable and user-focused tech-savvy products.