Kerja Sepenuh Masa, People Manager di Pertama Digital Berhad Federal Territory - Maukerja

Company Description

Pertama Digital Berhad supports impactful Govtech and Fintech initiatives that create inclusive digital solutions for people across Malaysia. The company focuses on leveraging technology to improve access to essential services, particularly for underserved communities. Team members collaborate with public and private sector partners to deliver products that are practical, user-centered, and scalable. Working at Pertama Digital Berhad offers the opportunity to contribute to meaningful change in how Malaysians interact with government and financial services, while growing in a dynamic, mission-driven environment.

Role Description

We are seeking an experienced, proactive, and hands-on Manager, People (HR) to oversee and manage the full spectrum of Group Human Resources functions.

This role is responsible for driving HR operations, talent management, employee relations, compensation and benefits, performance management, and organisational development while ensuring compliance with Malaysian employment laws and corporate governance requirements.

The successful candidate will also play a key role in developing HR policies and Standard Operating Procedures (SOPs), preparing HR-related proposals for the Nomination and Remuneration Committee (NRC) and Board of Directors (BOD), coordinating the implementation and monitoring of Objectives and Key Results (OKRs), and participating in Environmental, Social and Governance (ESG) and Enterprise Risk Management (ERM) initiatives.

The position requires a highly independent, detail-oriented professional who can balance operational responsibilities with strategic HR initiatives and provide effective support to senior management.

Key Responsibilities

• Manage the full spectrum of HR operations, including recruitment, onboarding, payroll, compensation & benefits, and employee lifecycle management.
• Develop, review, implement, and continuously improve HR policies, SOPs, guidelines, and the Employee Handbook.
• Ensure consistent implementation of HR policies, procedures, and governance practices across the Group.
• Oversee performance management, employee engagement, talent development, and retention initiatives.
• Coordinate, monitor, and update the Group’s Objectives and Key Results (OKRs), including tracking progress, facilitating periodic check-ins, ensuring timely updates by employees and Heads of Departments, and preparing performance reports for management review.
• Support the alignment of individual and departmental OKRs with the Group’s strategic objectives and performance management framework.
• Manage employee relations, disciplinary matters, grievances, and industrial relations.
• Ensure compliance with Malaysian employment legislation and statutory requirements.
• Coordinate training and development programmes, including HRD Corp matters.
• Prepare HR-related proposals, papers, and recommendations for the NRC and BOD, including remuneration, promotions, organisational structure, manpower planning, and HR governance.
• Participate in ESG initiatives, particularly employee well-being, social sustainability, and governance-related matters.
• Participate in ERM activities, including HR risk identification, assessment, mitigation, monitoring, and internal controls.
• Manage HRIS, employee records, HR reporting, and continuous process improvements.
• Support senior management in workforce planning, organisational development, and strategic HR initiatives.

Job Requirements

• Bachelor’s Degree in Human Resource Management, Business Administration, Psychology, or a related discipline.
• Minimum 5–7 years of relevant HR experience, preferably in a managerial capacity.
• Strong hands-on experience in payroll, recruitment, employee relations, performance management, and compensation & benefits.
• Proven experience in developing and implementing HR policies, SOPs, and governance frameworks.
• Sound knowledge of the Employment Act 1955, Industrial Relations Act 1967, EPF, SOCSO, and other Malaysian statutory requirements.
• Experience in performance management frameworks, OKR implementation, monitoring, and reporting.
• Experience preparing management or Board-level proposals, with exposure to NRC, ESG, or ERM matters, is an added advantage.
• Familiarity with HRIS, performance management platforms, and HRD Corp processes.
• Strong leadership, communication, analytical, and problem-solving skills.
• High level of integrity, confidentiality, professionalism, and attention to detail.
• Ability to work independently, multitask, and manage competing priorities effectively.